About
A healthcare and customer success expert whose career has been in life sciences and healthcare; she built and led a customer success team at Komodo Health after joining at Series B to serve its first non-life-science customers.
Experience
- The CouncilPartnercurrent2025 — presentSan Francisco Bay Area
- The CouncilAngel Investorcurrent2023 — present
- The CouncilVenture Partner2024 — 2025
- CS AngelMembercurrent2023 — present
- Komodo HealthHead of Customer Success2024 — 2025
- Komodo HealthSr. Director, Healthcare and Life Sciences Customer Success2022 — 2024
- Komodo HealthDirector, Head of Healthcare Solutions Customer Success2020 — 2022San Francisco Bay Area
- Komodo HealthKey Accounts Director, Partnerships2019 — 2020San Francisco Bay Area
- Science ExchangeSales Ops and Enablement Lead2019San Francisco Bay Area
- Science ExchangeDirector, Business Development2018 — 2019San Francisco Bay Area
- Science ExchangeSenior Customer Success Manager2016 — 2018
- ZSBusiness Associate Consultant2014 — 2016San Francisco Bay Area
- APEX Think ConsultingMarketing Consultant2014San Diego
- Oxbridge Biotech RoundtablePresident (San Diego Chapter)2012 — 2013San Diego
- Oxbridge Biotech RoundtableOutreach and Marketing Lead2012Greater San Diego Area
Skills & more
Sales Enablement5Program Management4Sales Operations6Project Management2Analytics1Market Research3Marketing Strategy4Forecasting2Sales & Marketing2Product Marketing2Healthcare5Biotechnology22
+8 more
Molecular BiologyBiochemistryScientific WritingSalesforce.comMicrosoft ExcelJIRAMatlabRLanguages Chinese · English · Spanish
From Rachel's professional profile.
Colleagues at The Council
Amber Illig
Founding General Partner at The Council
Anabel Lippincott Paksoy
Co-Founder & Senior Advisor, 43 at The Council
Cecilia Ziniti
Investor at The Council
Eliana Berger
Investor at The Council
Fil Aronshtein
Investor at The Council
Shriya Nevatia
Principal at The Council
Vanessa Samaniego
Head of Community at The Council
Frequently asked questions
- Who is Rachel Tsui?
- A healthcare and customer success expert whose career has been in life sciences and healthcare; she built and led a customer success team at Komodo Health after joining at Series B to serve its first non-life-science customers.
- Where does Rachel Tsui work?
- Rachel Tsui is Partner at The Council.
- Where did Rachel Tsui go to school?
- Rachel Tsui studied at UC San Diego (PhD, Biochemistry); Boston University (BA, Chemistry: Biochemistry).
Same school
Also attended UC San Diego307
Elad GilSolo general partner investing through Gil CapitalMark SusterManaging Partner at Upfront VenturesChester NgGeneral Partner at AtomicBirgitteInvestor at InvestinorHouman HaghighiPartner, Business & Corporate Development at Menlo VenturesFreya Svedberg-KeatingInvestor at Medicxi
+ 301 more
Also attended Boston University258
Aydin SenkutFounder & Managing Partner at FelicisVinnie LauriaFounding Partner at Golden Gate VenturesGil GorenPartner at 83NorthJames LindenbaumCo-founder at HeavybitDave BiscegliaVenture Partner at Founder CollectiveKatherine OgnibeneOperations Associate at Founder Collective
+ 252 more
Shared employers
Also worked at The Council15
Jessica BixbyAssociate Partner at K5 GlobalS.K. LeeExecutive Coach at Roble VenturesMaddie CallanderPartner at Boost VCAshtan JordanPrincipal at Precursor VenturesSophia DoddInvestor at Equal VenturesLinda GuoInvestor at Glade Brook Capital Partners
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+ 9 more
Also worked at Komodo Health7
Sundeep PeechuGeneral Partner at Felicis VenturesMatt KrnaVenture Advisor at Alpha PartnersRay ChengManaging Partner at Millennium New HorizonsJorge CondeGeneral Partner at Andreessen HorowitzVinay Datta PinnakaFounder at loopfourWeb SunCo-Founder/Co-CEO at Komodo Health
+ 1 more
Also worked at Science Exchange3
Also worked at ZS46
Andy CloydVenture Partner, Rise of the Rest at RevolutionMiranda GuerreroExecutive Assistant at Sapphire VenturesAlyssa TsenterSenior Associate at Flare Capital PartnersDanny CotterManaging Partner at The Westly GroupStephanie WangInvestor at FemHealth VenturesIsabel GlassChief of Staff & Investor at Cade Ventures
+ 40 more