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Nick Newsom ☎️

Founder at Sharpen Technologies

Lake Forest, California, United States

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About

Nick Newsom is Chief Revenue Officer at Sharpen (SharpenCX), a cloud-native CCaaS platform for mid-market and enterprise contact centers, where he oversees sales, customer success, marketing, and AI and CX strategy. He founded Ytel in 2012 and led it through an exit, with the company merging into SharpenCX in December 2025. He is a member and contributing author of the Forbes Technology Council, writing on AI and customer experience, and holds a patent related to redundant high-volume toll-free infrastructure.

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Who is Nick Newsom ☎️?
Nick Newsom is Chief Revenue Officer at Sharpen (SharpenCX), a cloud-native CCaaS platform for mid-market and enterprise contact centers, where he oversees sales, customer success, marketing, and AI and CX strategy. He founded Ytel in 2012 and led it through an exit, with the company merging into SharpenCX in December 2025. He is a member and contributing author of the Forbes Technology Council, writing on AI and customer experience, and holds a patent related to redundant high-volume toll-free infrastructure.

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