Where did Nello Franco go to school?

Nello Franco studied at UCLA; St. Ignatius College Prep.

Nello Franco

Chief Customer Officer at Sumo Logic

San Francisco Bay Area

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368 people in our graph share verified history with Nello — schools, employers, funds. One of them is your warm intro.

Anish AggarwalunlockedNello: together at Vista Equity Partners (2020–2021)

×2Nello: together at Talend

×4Nello: together at Vista Equity Partners

×4Nello: together at KPMG

About

Nello Franco is Chief Customer Officer at Sumo Logic, where he leads customer-facing functions including professional services, support, customer success management, and renewals. He has built and scaled global post-sales teams at multiple companies, growing one customer success organization from 4 to more than 300 people over five years and establishing or expanding offices in cities including Irvine, Atlanta, London, Paris, Bonn, Singapore, Bangalore, Beijing, Sydney, and Santiago. His experience spans startups, public companies, and consulting and systems integration firms.

Chief Customer Officer at Sumo Logic

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In turn, Nello can intro founders to Sumo Logic's investors below.

Sumo Logic's investors · 17

AccelPalo Alto · $1.6M – $70M checks Battery VenturesBoston · $500K – $100M checks Cross Creek AdvisorsSalt Lake City Francisco PartnersSan Francisco Franklin TempletonSan Mateo Glynn Capital ManagementMenlo Park GreatPoint VenturesSan Francisco · $250K – $20M checks Greylock PartnersSan Francisco · $100K – $200M checks · since 2015 IVP (Institutional Venture Partners)San Francisco · $15M – $75M checks Runa CapitalSofia · $500K – $5M checks Sapphire VenturesMenlo Park · $5M – $20M checks Sequoia CapitalMenlo Park · $4.4M – $214M checks Sutter Hill VenturesPalo Alto · $100K – $5M checks Tenaya CapitalPalo Alto · $5M – $10M checks Tiger Global ManagementNew York · $1M – $100M checks WingPalo Alto · $200K – $20M checks Workday VenturesSan Francisco

Co-founders at Sumo Logic

Christian BeedgenCo-Founder, Chief Technology Officer & Director

Kumar SaurabhCo-Founder & VP Engineering

Bruno KurticFounding VP of Product / Chief Strategy Officer

Experience

Sumo LogicChief Customer Officercurrent2025 — presentSan Francisco Bay Area
EntrustGlobal VP, CE&S - Onfido2024 — 2025San Francisco Bay Area
OnfidoChief Customer Officer2021 — 2025San Francisco Bay Area
Vista Equity PartnersManaging Director, Customer Operations, VCG2020 — 2021San Francisco Bay Area
TalendSVP, Global Customer Success2013 — 2020San Francisco Bay Area
Technology Services Industry Association (TSIA)Customer Success Advisory Board Member2016 — 2020
blog.nellofranco.comCustomer Success Evangelist and Advocate2013 — 2019San Francisco Bay Area
LyrisSenior Vice President, Customer Success2011 — 2013Emeryville, CA
SCOPIXActing VP, Customer Operations2009 — 2011
W5 NetworksVP, Marketing and Field Operations / VP Services2005 — 2009
Tacit SoftwareVP, Services and Support2001 — 2005
Bartertrust (name changed to Tradaq)VP, Systems Development2000 — 2001
Altro Solutions (Acquired by BurntSand, later acquired by OpenText - OTXT)Managing Director1993 — 1999
KPMGManager1990 — 1993

Skills & more

Digital Marketing16Retail Technology1Social Media3Social Media Marketing3Content Strategy2Analytics25Cloud Computing22Product Management37Customer Experience7Start-ups44E-commerce5Entrepreneurship1

+12 more

Web AnalyticsProduct MarketingIntegrationProfessional ServicesBusiness DevelopmentStrategic PartnershipsAccount ManagementPre-salesCMSSaaSEnterprise SoftwareSalesforce.com

Languages English · Italian

Commercial Pilot, Airplane Single Engine Land, Airplane Multi Engine Land, Instrument Rating; Advanced Ground Instructor; Instrument Ground Instructor — Federal Aviation Administration

From Nello's professional profile.

Frequently asked questions

Who is Nello Franco?: Nello Franco is Chief Customer Officer at Sumo Logic, where he leads customer-facing functions including professional services, support, customer success management, and renewals. He has built and scaled global post-sales teams at multiple companies, growing one customer success organization from 4 to more than 300 people over five years and establishing or expanding offices in cities including Irvine, Atlanta, London, Paris, Bonn, Singapore, Bangalore, Beijing, Sydney, and Santiago. His experience spans startups, public companies, and consulting and systems integration firms.
Where does Nello Franco work?: Nello Franco is Chief Customer Officer at Sumo Logic.
Where did Nello Franco go to school?: Nello Franco studied at UCLA; St. Ignatius College Prep.