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Nello Franco

Chief Customer Officer at Sumo Logic

San Francisco Bay Area

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About

Nello Franco is Chief Customer Officer at Sumo Logic, where he leads customer-facing functions including professional services, support, customer success management, and renewals. He has built and scaled global post-sales teams at multiple companies, growing one customer success organization from 4 to more than 300 people over five years and establishing or expanding offices in cities including Irvine, Atlanta, London, Paris, Bonn, Singapore, Bangalore, Beijing, Sydney, and Santiago. His experience spans startups, public companies, and consulting and systems integration firms.

Frequently asked questions

Who is Nello Franco?
Nello Franco is Chief Customer Officer at Sumo Logic, where he leads customer-facing functions including professional services, support, customer success management, and renewals. He has built and scaled global post-sales teams at multiple companies, growing one customer success organization from 4 to more than 300 people over five years and establishing or expanding offices in cities including Irvine, Atlanta, London, Paris, Bonn, Singapore, Bangalore, Beijing, Sydney, and Santiago. His experience spans startups, public companies, and consulting and systems integration firms.

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