Where did Jess Bicknell go to school?

Jess Bicknell studied at Colgate University (BA, History and Philosophy & Religion).

Jess Bicknell

Investor

Team member (Customer Experience / Portfolio operations) at Mainsail Partners

Greater Boston

About

Jess Bicknell joined Mainsail in 2023 and works with the firm's portfolio companies on customer experience and post-sale execution. She previously held customer experience, post-sale, and operational leadership roles at several SaaS companies, most recently as VP of Customer Success at LinkSquares, and served as COO of String Automotive (acquired by Experian in 2017), with earlier roles at Sakon and Semcasting following 15 years in advertising technology. She holds a B.A. in History and Philosophy & Religion from Colgate University.

Invests in

SaaS

Experience

Mainsail PartnersVice President of Customer Experiencecurrent2023 — presentUnited States
Red OakBoard Observercurrent2026 — present
MirrorWebBoard Observercurrent2026 — present
ApptegaBoard Observercurrent2025 — present
LinkSquaresVice President of Customer Success2021 — 2023
Venture Lane | Startup HubMentor2021 — 2023
SakonVice President of Customer Success2019 — 2021
Semcasting, Inc.General Manager & SVP of Business Development2017 — 2019
Experian AutomotiveHead of Operations, Dealer Intelligence2017
String AutomotiveCOO + SVP, Customer Success2015 — 2017
RhythmOneSVP Operations2014 — 2015
RhythmOneSenior Vice President, Audience Development & Operations2013 — 2014
RhythmOneSenior Vice President, Mobile Solutions2012 — 2013
RhythmOneSenior Vice President, Publisher Strategy & Development2011 — 2012
RhythmOneSenior Vice President of Operations2010 — 2011
RhythmOneVice President of Operations2008 — 2010
RhythmOneDirector of Project Management2006 — 2007
RhythmOneClient Development Manager2002 — 2006

Skills & more

Strategy15Leadership2NegotiationDigital Media37Ad Serving7Online Advertising53Display Advertising21Strategic Partnerships37Behavioral Targeting12New Media3Mobile Advertising5Mobile Marketing9

+12 more

Ad NetworksOnline MarketingRich MediaMedia PlanningMedia BuyingBusiness DevelopmentAdvertising OperationsProject ManagementProduct ManagementMobile DevicesSoftware as a Service (SaaS)P&L Management

From Jess's professional profile.

Colleagues at Mainsail Partners

Andrea McNees

Senior Manager, GTM Strategy & Operations at Mainsail Partners

Ania Frankel

Senior Director, Internal Operations at Mainsail Partners

Anthony Hayes

Partner at Mainsail Partners

Anurag Sharma

Associate at Mainsail Partners

Apoorva Polisetty

Talent Director at Mainsail Partners

Atasha Bozorgzad

Executive Assistant at Mainsail Partners

Barnaby Dorfman

CTO-in-Residence at Mainsail Partners

Bashir Abdallah

Vice President, Product at Mainsail Partners

Frequently asked questions

Who is Jess Bicknell?: Jess Bicknell joined Mainsail in 2023 and works with the firm's portfolio companies on customer experience and post-sale execution. She previously held customer experience, post-sale, and operational leadership roles at several SaaS companies, most recently as VP of Customer Success at LinkSquares, and served as COO of String Automotive (acquired by Experian in 2017), with earlier roles at Sakon and Semcasting following 15 years in advertising technology. She holds a B.A. in History and Philosophy & Religion from Colgate University.
Where does Jess Bicknell work?: Jess Bicknell is Team member (Customer Experience / Portfolio operations) at Mainsail Partners.
What does Jess Bicknell invest in?: Jess Bicknell invests in SaaS.
Where did Jess Bicknell go to school?: Jess Bicknell studied at Colgate University (BA, History and Philosophy & Religion).