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Jess Bicknell
InvestorTeam member (Customer Experience / Portfolio operations) at Mainsail Partners
Greater Boston
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About
Jess Bicknell joined Mainsail in 2023 and works with the firm's portfolio companies on customer experience and post-sale execution. She previously held customer experience, post-sale, and operational leadership roles at several SaaS companies, most recently as VP of Customer Success at LinkSquares, and served as COO of String Automotive (acquired by Experian in 2017), with earlier roles at Sakon and Semcasting following 15 years in advertising technology. She holds a B.A. in History and Philosophy & Religion from Colgate University.
Invests in
SaaS
Colleagues at Mainsail Partners
Frequently asked questions
- Who is Jess Bicknell?
- Jess Bicknell joined Mainsail in 2023 and works with the firm's portfolio companies on customer experience and post-sale execution. She previously held customer experience, post-sale, and operational leadership roles at several SaaS companies, most recently as VP of Customer Success at LinkSquares, and served as COO of String Automotive (acquired by Experian in 2017), with earlier roles at Sakon and Semcasting following 15 years in advertising technology. She holds a B.A. in History and Philosophy & Religion from Colgate University.
- Where does Jess Bicknell work?
- Jess Bicknell is Team member (Customer Experience / Portfolio operations) at Mainsail Partners.
- What does Jess Bicknell invest in?
- Jess Bicknell invests in SaaS.
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