Fundraising Fox

Jess Bicknell

Investor

Team member (Customer Experience / Portfolio operations) at Mainsail Partners

Greater Boston

About

Jess Bicknell joined Mainsail in 2023 and works with the firm's portfolio companies on customer experience and post-sale execution. She previously held customer experience, post-sale, and operational leadership roles at several SaaS companies, most recently as VP of Customer Success at LinkSquares, and served as COO of String Automotive (acquired by Experian in 2017), with earlier roles at Sakon and Semcasting following 15 years in advertising technology. She holds a B.A. in History and Philosophy & Religion from Colgate University.

LinkedIn ↗

Invests in

SaaS

Experience

  1. Mainsail PartnersVice President of Customer Experiencecurrent2023 — presentUnited States
  2. Red OakBoard Observercurrent2026 — present
  3. MirrorWebBoard Observercurrent2026 — present
  4. ApptegaBoard Observercurrent2025 — present
  5. LinkSquaresVice President of Customer Success2021 — 2023
  6. Venture Lane | Startup HubMentor2021 — 2023
  7. SakonVice President of Customer Success2019 — 2021
  8. Semcasting, Inc.General Manager & SVP of Business Development2017 — 2019
  9. Experian AutomotiveHead of Operations, Dealer Intelligence2017
  10. String AutomotiveCOO + SVP, Customer Success2015 — 2017
  11. RhythmOneSVP Operations2014 — 2015
  12. RhythmOneSenior Vice President, Audience Development & Operations2013 — 2014
  13. RhythmOneSenior Vice President, Mobile Solutions2012 — 2013
  14. RhythmOneSenior Vice President, Publisher Strategy & Development2011 — 2012
  15. RhythmOneSenior Vice President of Operations2010 — 2011
  16. RhythmOneVice President of Operations2008 — 2010
  17. RhythmOneDirector of Project Management2006 — 2007
  18. RhythmOneClient Development Manager2002 — 2006

Education

  1. Colgate UniversityBA, History and Philosophy & Religion

Skills & more

Strategy15Leadership2NegotiationDigital Media37Ad Serving7Online Advertising53Display Advertising21Strategic Partnerships37Behavioral Targeting12New Media3Mobile Advertising5Mobile Marketing9
+12 moreAd NetworksOnline MarketingRich MediaMedia PlanningMedia BuyingBusiness DevelopmentAdvertising OperationsProject ManagementProduct ManagementMobile DevicesSoftware as a Service (SaaS)P&L Management

From Jess's professional profile.

Same school

Also attended Colgate University63

David FialkowInvestment Team at General CatalystJack PierrepontInvestor at DN CapitalDevon McDonaldInvestor at OpenView Venture PartnersStephanie ManningCOO & Head of Platform at Lerer HippeauBailey DickeyInvestor at GGV CapitalBob ChathamFounder of RightHill Ventures

+ 57 more

Shared employers

Also worked at Red Oak2

Barnaby DorfmanCTO-in-Residence at Mainsail PartnersDavid FarsaiPartner at Mainsail Partners

Also worked at MirrorWeb2

Barnaby DorfmanCTO-in-Residence at Mainsail PartnersDavid FarsaiPartner at Mainsail Partners

Also worked at Apptega5

Michael AndersonPartner at Mainsail PartnersDavid FarsaiPartner at Mainsail PartnersMike DowdleFounding Partner at Circadian VenturesJay FerroChair of TAC, CIO, Clario at Circadian VenturesArmistead WhitneyFounder of Apptega at Circadian Ventures

Also worked at Venture Lane | Startup Hub2

Brian DenenbergInvestor at Walnut Venture AssociatesSimon CampbellPartner at All In Ventures

Colleagues at Mainsail Partners

Andrea McNees
Senior Manager, GTM Strategy & Operations at Mainsail Partners
Ania Frankel
Senior Director, Internal Operations at Mainsail Partners
Anthony Hayes
Partner at Mainsail Partners
Anurag Sharma
Associate at Mainsail Partners
Apoorva Polisetty
Talent Director at Mainsail Partners
Atasha Bozorgzad
Executive Assistant at Mainsail Partners
Barnaby Dorfman
CTO-in-Residence at Mainsail Partners
Bashir Abdallah
Vice President, Product at Mainsail Partners