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Voxpopme

Founded 2013 · 60 employees on LinkedIn · 1 known investors

Voxpopme provides a video-based customer intelligence platform that helps organizations gather and analyze customer feedback to support decision-making. It positions its product in the market research and customer insights category.

Also known as Voxpopme

Investors · 1

Company profile

researched Aug 2026

Voxpopme operates an enterprise insights platform centered on video-based customer intelligence. Organizations use it to capture customer responses as video conversations, then apply AI to transcribe those conversations, detect themes and sentiment, surface key moments, and generate summaries and reports. Insights are stored in a single searchable repository so users can connect signals across markets, segments, and timeframes.

The platform spans the workflow from data collection to internal communication of findings: teams can run studies, analyze qualitative data at scale, and package results as short showreels, stakeholder-ready reports, and video-backed narratives intended for leadership audiences. AI capabilities include voice-led interviews that ask follow-up questions automatically. The company states that its AI features run within a secure Microsoft Azure environment. Voxpopme also markets its video responses as a way to add qualitative context to quantitative research, explaining the reasoning behind survey trends.

Alongside software, Voxpopme offers onboarding, training, and ongoing support with every engagement, plus optional full project delivery, consulting, and strategic advisory services. Its most recently launched product, Voxpopme Compass, is described as an AI research agent for understanding customer behavior and anticipating market shifts.

Business model

Voxpopme sells access to its insights platform to enterprise teams, positioning engagements as partnerships that bundle onboarding, training, and ongoing support. Additional services — full project delivery, consulting, and strategic advisory — are available for teams needing more than self-serve software. Respondent sourcing can come from Voxpopme's global panel, the customer's own list, or a custom audience.

Latest developments

Voxpopme has launched Voxpopme Compass, described as an AI research agent for understanding customers and anticipating market changes.

Full profile — market position, technology, go-to-market, geography

Market position

Voxpopme positions itself in the market research and consumer insights software category, differentiating on video-based capture of customer voice combined with AI-driven qualitative analysis rather than survey- or spreadsheet-based feedback.

Emphasis on video as the primary feedback medium, capturing emotion and motivation that the company argues surveys and spreadsheets miss, paired with AI analysis and output formats such as showreels designed to drive internal alignment and action.

Technology

AI is applied throughout the platform for transcription of customer video conversations, theme and sentiment detection, summary and report generation, and AI-conducted voice-led interviews with automated follow-up questions. The company states all AI features operate within a secure Microsoft Azure environment.

Go-to-market

Direct enterprise sales supported by product walkthroughs, tailored demo sessions, and pilot projects applied to a prospect's own business questions and target audience.

Enterprise insights, market research, and customer experience teams within large organizations. Named customers referenced on the company's site include Microsoft, Airbnb, Wendy's, and King.

Geography

The platform supports studies in 27 countries, with respondent access across those markets and the ability to capture insights in local languages.

Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Countries supported for studiesJan 202527

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

Timeline · 1

launches, deals, and filings
Jan 2025
Launch of Voxpopme Compass, an AI research agent

Voxpopme announced Voxpopme Compass, marked as "just launched" on its website, an AI research agent for understanding customer feedback and anticipating market shifts.

source ↗

Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.

In the news

Research sources · 1

primary sources listed

1 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does Voxpopme do?
Voxpopme is an enterprise consumer intelligence platform that captures and analyzes video-based customer feedback with AI.
Who are Voxpopme's investors?
Voxpopme's investors include Origin Ventures.