Virdee
Founded 2020 · 31 employees on LinkedIn · 6 known investors
Virdee provides virtual reception software that enables hotel guests to self-check-in via mobile app, kiosk, or web, automating identity verification, payment processing, and room access. The platform integrates with property management systems and reduces labor costs while improving guest satisfaction for hotels, resorts, and casinos.
Also known as Virdee, Inc.
Investors · 6
Also in the syndicate · 2
Funding
SEC filings, press & company announcements$12.4M disclosed across 1 round · 2023
- $12.4MSeries ANov 2023 · 2 sources
Moneta Ventures (lead), Alumni Ventures, Capital Factory, DJR Advisors, Koch Real Estate Investments, Silverton Partners
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Company profile
researched Aug 2026Virdee is a guest experience and check-in automation platform aimed at large hotel brands, with additional mobile wallet key offerings for independent hotels and residential properties. The platform covers the arrival journey end to end: pre-arrival emails, mobile web check-in that requires no app download, identity verification, payment collection, signature capture for terms and conditions, room assignment, key issuance and check-out, where guests can change payment method, review charges and receive an emailed invoice.
Room access is delivered through NFC mobile wallet keys held in Apple Wallet and Google Wallet, which can be issued, shared and revoked digitally, while hotel staff retain control of key issuance and replacement. Guests who prefer or require a physical credential can print key cards at a lobby kiosk. Virdee's Virtual Reception Kiosk is positioned as a complement to the mobile flow so properties can serve guests who are not ready for a fully mobile experience, and an SDK allows the technology to be embedded in a brand's own applications. A Remote Assistance function connects guests to property staff from mobile or kiosk, letting staff complete check-in and issue keys remotely.
The product set also includes upsell optimization (room upgrades at check-in, room service, late check-out) with an AI engine that tailors offers based on guest information and property status, guest profile management with identity verification, risk scoring and fraud detection, and "Virdee Intelligence AI" — coordinated AI agents that read connected systems, communicate with guests, dispatch staff and surface operational decisions.
Business model
Virdee sells software and hardware-supported check-in infrastructure to hotel operators, spanning mobile web, mobile app, kiosk and SDK deployment options, integrated with a property's PMS and payment provider. Beyond labor automation, the platform generates ancillary revenue for properties through AI-optimized upsells such as room upgrades, room service and late check-out.
Traction
A published case study covers a Great Wolf Lodge deployment across 22 hotels and roughly 4,000 rooms using mobile web, kiosk and SDK components plus custom wristband dispensers, with reported peaks of a 23% increase in arrival NPS, 70% check-in conversion and $1.9 million in monthly ancillary revenue.
▸Full profile — market position, technology, go-to-market
Market position
Virdee positions its "straight-to-room" approach as covering the entire guest journey rather than a single step, pairing app-free mobile check-in and wallet-based digital keys with lobby kiosks so properties can serve all guests, including those unwilling or unable to use mobile. Additional stated differentiators include human-in-the-loop Remote Assistance from kiosk or phone, a CLEAR partnership for identity verification, tiered verification options priced to different budgets, not storing sensitive guest data on its own servers, and AI agents measured against revenue outcomes rather than response time.
Technology
The stack combines app-free mobile web check-in, a native mobile app, lobby kiosks (including custom wristband dispensers for one deployment) and an SDK for embedding into third-party apps. It integrates with hotel property management systems to assign rooms and keep digital keys and key cards in sync, and with existing payment providers. Digital keys use NFC credentials provisioned into Apple Wallet and Google Wallet. Identity verification is delivered in tiers, from basic name matching upward, including a CLEAR-based option. Virdee states sensitive guest data is not stored on its servers. An AI layer powers guest chat, upsell offer optimization, risk scoring and fraud detection, and an analytics dashboard.
Go-to-market
Virdee markets by property type, separating an enterprise platform for large hotel brands from standalone wallet key products for independent hotels and residential properties, and publishes customer case studies such as Great Wolf Lodge to demonstrate results.
Large hotel brands are the primary target for the full guest experience and check-in automation platform, while mobile wallet key solutions are offered separately to independent hotels and residential properties.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Competitors · 10
by search overlap
Companies competing with Virdee for the same Google search keywords, organic and paid, via search-intersection analysis.
Timeline · 1
launches, deals, and filingsVirdee states a partnership with CLEAR that provides secure identity verification during check-in, with a faster flow for existing CLEAR members.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 1
primary sources listed
- Virdeevirdee.io · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Virdee do?
- Virdee is a hotel check-in automation platform offering self check-in, digital wallet room keys, kiosks and AI guest support.
- Who are Virdee's investors?
- Virdee's investors include Moneta Ventures, Alumni Ventures, Capital Factory, Silverton Partners.
- How much funding has Virdee raised?
- Virdee has disclosed $12.4M raised across 1 round.