Virdee
7 known investors
Virdee offers virtual reception software for hotels, resorts, and casinos that automates guest check-in through self-service kiosks, mobile apps, and web, including ID verification, payment processing, and digital room keys. The platform integrates with property management systems and serves the hospitality industry.
Also known as Virdee, Inc.
Investors · 7
Also in the syndicate · 2
Funding
SEC filings, press & company announcements$12.4M disclosed across 1 round · 2023
- $12.4MSeries ANov 2023 · 2 sources
Moneta Ventures (lead), Alumni Ventures, Capital Factory, DJR Advisors, Koch Real Estate Investments, LiveOak Venture Partners, Silverton Partners
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
Company profile
researched Aug 2026Virdee is a guest experience and check-in automation platform for hotels. Its software automates the arrival and departure journey through pre-arrival communications, mobile web check-in that requires no app download, a mobile app, a lobby kiosk, and an SDK for embedding the flow into a hotel's own channels. Check-in steps include identity verification, payment collection, signature capture for terms and conditions, room assignment via integration with the property management system (PMS), and issuance of either digital keys or printed key cards. Check-out can be completed at the kiosk, on mobile web, or in the app, where guests can change the final payment method, review room charges, and receive an emailed invoice.
Room access is delivered through NFC mobile wallet keys placed directly in Apple Wallet and Google Wallet, which can be issued, shared, and revoked digitally while hotel staff retain control over key issuance and replacement. Guests without a mobile option can collect physical key cards at the lobby kiosk. Beyond access, the platform includes upsell functionality (room upgrades at check-in, room service, late check-out) with an AI engine that optimizes offers based on guest information and property status, plus analytics and recommendations. Guest support is handled by AI-powered chat and Virdee Remote Assistance, which connects guests to property staff 24/7 from mobile or kiosk and allows staff to complete check-in and remotely issue a key.
At check-in, Virdee creates a secure guest profile holding data such as phone number, signature, and identity information; the company states sensitive data is not stored on Virdee servers. Its Virdee Intelligence AI layer uses this profile data for personalization along with identity verification, risk scoring, and fraud detection, and is positioned as coordinated AI agents that read connected systems, communicate with guests, dispatch staff, and surface decisions measured against revenue.
Business model
Virdee sells software and connected hardware to hospitality operators, packaging mobile web, mobile app, kiosk, and SDK check-in channels together with wallet key issuance, guest communications, and AI support. Identity verification is offered in tiers at different price points, and the platform integrates with a property's existing PMS, payment provider, and email systems rather than replacing them.
Traction
Virdee's published Great Wolf Lodge case study covers 22 hotels and approximately 4,000 rooms using mobile web, kiosk, and SDK channels plus custom wristband dispensers, and reports a 23% increase in peak arrival NPS, 70% peak check-in conversion, and $1.9 million in peak monthly ancillary revenue.
Latest developments
Current product positioning centers on Virdee Intelligence AI, described as coordinated AI agents that read connected systems, communicate with guests, dispatch staff, and surface decisions, alongside expansion of mobile wallet key offerings to independent hotels and residential properties.
▸Full profile — market position, technology, go-to-market
Market position
Virdee positions itself as a straight-to-room virtual reception provider for hotels, combining self-service check-in, wallet-based room keys, and AI-driven guest support and upselling, with product tiers aimed at both large branded portfolios and independent or residential properties.
Technology
The platform spans app-free mobile web, a native mobile app, a lobby kiosk, and an SDK, integrated with hotel PMS and payment providers. Digital keys are issued as NFC mobile wallet passes in Apple Wallet and Google Wallet, with kiosk-based printing of physical key cards as a fallback and lockout solution. Virdee Intelligence AI supplies AI chat support, upsell offer optimization, an analytics dashboard, personalization, identity verification, risk scoring, and fraud detection, with the company stating sensitive guest data is not retained on its servers.
Go-to-market
Virdee markets solutions segmented by property type (large brands, independent hotels, residential) and publishes customer case studies such as Great Wolf Lodge. It also works through technology partnerships, including CLEAR for identity verification and Apple Wallet and Google Wallet for key delivery, and offers an SDK so brands can embed check-in in their own apps.
Large hotel brands are the primary target for the full guest experience and check-in automation platform, while mobile wallet key solutions are offered separately to independent hotels and residential properties. Public materials also reference resort operators, exemplified by the Great Wolf Lodge deployment.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 1
launches, deals, and filingsVirdee integrates CLEAR for guest identity verification during check-in, with faster verification for existing CLEAR members alongside lower-cost verification tiers such as basic name matching.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
In the news
▸Research sources · 1
primary sources listed
- Virdeevirdee.co · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Virdee do?
- Virdee provides AI-powered hotel check-in automation, mobile wallet room keys, and virtual reception kiosks.
- Who are Virdee's investors?
- Virdee's investors include Silverton Partners, Alumni Ventures, Capital Factory, LiveOak Venture Partners, Moneta Ventures.
- How much funding has Virdee raised?
- Virdee has disclosed $12.4M raised across 1 round.