주식회사 제너러티브랩

Seoul, KR · 1 known investors

Generative Lab builds an AI-powered virtual customer service agent that automates customer inquiries for e-commerce and retail businesses. The system handles shipping inquiries, returns/refunds, product recommendations, and order processing while integrating with ERP and WMS systems, escalating complex or sensitive issues to human agents.

AI & Machine LearningRetail TechSaaS