Tela

Tela provides intelligent automation for large, segment-leading companies in Brazil, combining a software platform with development services and implementation expertise to move automated processes into production operations. The platform is API-first and no-code, allowing business users to build and customize workflows without writing code, and can be deployed either through ready-made, industry-tailored workflow templates or through custom automations built on Tela's APIs and developer kits.

The product pairs AI-driven execution with human-in-the-loop oversight for critical processes, with workflows described as improving over time as the AI learns from actions taken by the customer's team. Tela also offers real-time performance monitoring and analytics for running workflows, fine-grained access control, and detailed consumption reporting for accountability and forecasting. Positioning emphasises enterprise requirements: security and privacy compliance under SOC 2 Type II, integration into existing technology stacks without replacement of incumbent systems, and the ability to absorb demand peaks without adding headcount.

Business model

Tela sells a combination of platform access, development work and expertise to enterprise customers, engaging prospects through booked demonstrations. It reports detailed consumption insights to customers for accountability and forecasting.

Traction

The company publishes customer results including a case study citing 99% accuracy and a more than 450% productivity increase at Jusbrasil, a fivefold acceleration of client delivery at Vórtx, and a critical-operations engagement cutting processing time by over 40% while improving delivery quality. Executives at Vórtx and Jusbrasil Soluções provide public testimonials.