SYNERSOFT
India, IN · Founded 2008 · 88 employees on LinkedIn · 1 known investors
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Synersoft provides data preservation and information security solutions for small and medium enterprises generating digital assets. The company offers its products as hardware, cloud-based services, and software-as-a-service targeting SME owners and IT managers.
Also known as BLACKbox · Synersoft Technologies Private Limited · Synersoft Technologies Pvt. Ltd.
Founders & leadership
SYNERSOFT was founded in 2008 by Vishal Shah.
Investors · 1
Company profile
researched Aug 2026Synersoft Technologies Private Limited develops and sells BLACKbox, a data preservation and information security product aimed at Indian small and medium enterprises. BLACKbox is positioned as an "IT in a box" system that consolidates functions traditionally bought separately — file server, mail server, firewall, endpoint data protection, backup, storage server and domain controller — into a single hardware/software system covering servers, laptops, desktops, tablets and mobile phones.
The product addresses three stated objectives: data loss prevention, data theft prevention and IT infrastructure standardisation. Documented capabilities include an Active Global Recycle Bin accessible only to administrators that allows instant restoration of deleted files and identification of the user who deleted them; a tech vault and workspace intended for recovery after ransomware encryption; off-premise disaster response; and controls to block data exfiltration via USB ports, email attachments (including blind carbon copy) and internet cloud storage drives. The company frames the digital assets it protects as designs, drawings, documents, spreadsheets, emails and accounting or ERP data, and links data loss to business discontinuity and data leakage to competitive exposure or NDA liability.
Synersoft states it holds ISO 27001-2022 and ISO 9001 certifications, runs research and development on the JAVA platform, operates a call centre with IVR, ticket-tracking and CRM systems, and maintains a cloud computing and disaster recovery data centre. Internal operations are described as ERP-supported and process-driven, with a stated policy of at least 25% women in its teams, rejection of child labour, third-party background checks in recruitment, and employee appraisals that are 95% quantitative.
Founding story
According to a company-published interview with co-founder and CEO Vishal Shah, Synersoft was founded in 2008 by Vishal Shah, described as a serial entrepreneur and technocrat, on the premise that Indian enterprises would require infrastructure to prevent data theft. The BLACKbox brand was conceptualised at that time to help Indian enterprises standardise their IT setup and achieve data security.
Business model
Synersoft sells the BLACKbox product to small and medium enterprises as a combined hardware and software system, supported by a company-operated customer support call centre and a cloud computing and disaster recovery data centre. Marketing includes a free IT infrastructure audit voucher stated at INR 20,000 and demo requests.
Traction
The company reports thousands of Indian SME users and installations of BLACKbox, and publishes case studies including one on building a lean, cost-effective IT infrastructure for an MSME.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
The company describes itself as one of few Indian companies offering Indian-made products focused solely on Indian small and medium enterprises, and claims thousands of SME installations of BLACKbox.
BLACKbox is presented as a single consolidated system replacing separately purchased file, mail, backup, storage, firewall, endpoint protection and domain controller components, with features such as an admin-only Active Global Recycle Bin with deletion attribution, ransomware rebound via a tech vault and workspace, and USB, email and cloud-drive exfiltration controls, positioned as cost-effective and fit-to-purpose for Indian SMEs.
Technology
The product is described as an AI-enabled hardware/software system covering servers, laptops, desktops, tablets and mobile phones. Research and development is conducted on the JAVA platform, and the company operates its own cloud computing and disaster recovery data centre.
Go-to-market
Synersoft markets BLACKbox directly to SMEs through demo requests, a knowledge centre, published case studies and a free IT infrastructure audit offer, and says it operates in the industrialised, SME-dense pockets of India.
Small and medium enterprises and MSMEs in India, including their owners and IT managers, across industries that generate digital assets such as designs, drawings, documents, emails and ERP or accounting data.
Geography
India; the company states a presence in most industrial pockets of India where MSMEs are heavily concentrated.
History
Founded in 2008, the company built its offering around the BLACKbox brand for Indian SMEs. It was awarded a gold medal and cash prize for its TMail-BLACKbox innovation at the India Innovation Growth Programme (IIGP) 2011, organised by FICCI, DST, Lockheed Martin, the Indo-US Chamber of Science and Technology and the IC2 Institute at the University of Texas, Austin. The company describes itself as an incubated and invested portfolio company of CIIE at the Indian Institute of Management Ahmedabad, and says BLACKbox was recognised under the Make in India initiative as indigenous technology developed by an Indian company for Indian business enterprises.
Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 1
launches, deals, and filingsSynersoft received a gold medal and cash prize for its TMail-BLACKbox innovation at the India Innovation Growth Programme (IIGP) 2011, organised by FICCI, DST, Lockheed Martin, the Indo-US Chamber of Science and Technology and the IC2 Institute, University of Texas, Austin.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 5
primary sources listed
- SYNERSOFTsynersoft.in · web
5 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does SYNERSOFT do?
- Indian company behind BLACKbox, an integrated data loss and data theft prevention appliance for small and medium enterprises.
- Who founded SYNERSOFT?
- SYNERSOFT was founded by Vishal Shah in 2008.
- Who are SYNERSOFT's investors?
- SYNERSOFT's investors include Hyderabad Angels.
- Where is SYNERSOFT headquartered?
- SYNERSOFT is headquartered in India, IN.