Superinsight

Superinsight (Superinsight.ai) develops AI software for medical record review and medical chronology generation, aimed at attorneys, medical experts and independent medical examiners. The platform ingests large volumes of medical documents, processes them automatically and produces condensed reports that include treatment dates, physician names and citations back to the original source pages, so users can locate and present underlying evidence. Additional capabilities include optical character recognition that captures handwritten notes and natural-language search that answers plain-language questions about a record set rather than relying on keyword matching.

Workflows are configured by practice area, covering Social Security disability, personal injury (plaintiff and defense), veteran disability, workers' compensation, mass tort, medical malpractice and medical examiner services, with custom builds offered for other areas. The company also markets state-specific analysis intended to reflect jurisdictional requirements and regional healthcare documentation patterns.

The company operates an AI-only processing model in which no human reviewer — internal staff, contractor or third party — views customer records, and states that it does not train models on customer data. It describes itself as HIPAA-compliant and aligned with the ISO 42001 responsible-AI management standard, and publishes a trust portal.

Founding story

Superinsight was founded by Nelson Chu and Luke Connally, both of whom encountered medical documentation problems personally. Connally, a military veteran, was injured in a suicide bomb attack while serving in Iraq and experienced the delays and complexity of the VA disability claims process. Chu spent three weeks in an ICU following a near-death experience and, during recovery, faced the volume of medical documentation generated by his treatment and the difficulty of organizing it for claims and care. Concluding that these difficulties were systemic across disability claims, personal injury cases and medical evaluations, they built AI tooling to help attorneys and physicians process medical records more quickly.

Business model

Superinsight sells AI software directly to law firms and medical examiners as a self-serve and demo-led product. Prospects can generate a free report or book a demo, and the company markets a per-case price point of $23 with a money-back guarantee, positioning the offering as a substitute for in-house nurse reviewers and third-party manual review services.

Software sold to legal and medical professionals, with marketing materials citing a $23-per-case price point and a free entry-level report offering.

Traction

Company materials state that 500+ attorneys use the platform and that hundreds of law firms have been served. Published customer testimonials come from personal injury, Social Security disability, VA disability and disability-law practitioners, including a veterans services operator who reported annual savings of about $300,000 after replacing three registered nurses and two nurse practitioners with the software. Company-stated performance figures include 70-90% time savings, roughly 80% cost reduction, one-hour turnaround and $23 per case.

Latest developments

In February 2026 Superinsight and Chronicle launched an integration that automatically syncs client information and medical records so that chronology requests can be submitted without manual client creation or file uploads. In January 2026, Ditto Transcripts CEO Ben Walker publicly recommended Superinsight for attorneys handling personal injury, medical malpractice and disability matters.