Spaceship

Spaceship is a Hong Kong-based logistics platform for e-commerce merchants, combining shipping software with fulfilment services. Its self-fulfilment product covers multi-store order management, live discounted shipping quotations, rule-based shipping automation, customs clearance guidance and pickup booking, with the aim of automating label generation and customs paperwork. Its outsourced fulfilment product gives merchants access to a fulfilment network covering Hong Kong, mainland China and Singapore, with real-time fulfilment status, live inventory synchronisation, configurable packing rules, gate-in booking for inbound inventory, and B2B/FBA and wholesale air and sea freight shipments.

The platform integrates with more than 100 online store platforms and logistics partners, including UPS, FedEx, DHL, TNT, Aramex, SF Express and Hongkong Post, alongside Spaceship's own proprietary service, Spaceship Air. Additional offerings include Spaceship Care shipment protection, Spaceship Air Cosmetics for cosmetics shipments, and Spaceship Pro. According to a Tatler Asia profile, the company works with more than 100 courier companies to ship to more than 200 countries, uses software to match the most suitable courier to the specifics of a shipment, and stores goods at partner fulfilment centres in Hong Kong and other markets including the US, UK, Japan and Singapore.

Spaceship positions itself as more than a software vendor, pairing the platform with logistics consultation, warehouse tours, guided onboarding, dedicated account managers and a customer service ticketing portal. Service is offered without contracts or minimum usage commitments.

Founding story

Co-founder and CEO Lam Wun Chi began a nursing degree at the Hong Kong Polytechnic University in 2004 and later moved into entrepreneurship. In 2010, while still a university student, he founded Kaiser Bloc, an e-commerce platform that let buyers in Hong Kong and elsewhere purchase Japanese products and that relied on a Japanese logistics partner. Frustration with the complexity, cost, unreliability and fragmentation of cross-border logistics led him into the delivery business itself. In 2019, with two months of funding remaining, Lam pivoted the situation into the Spaceship business.

Business model

Spaceship sells shipping software alongside logistics and fulfilment services. Merchants connect their online stores to the platform, ship inventory to Spaceship fulfilment centres, and Spaceship handles picking, packing and shipping; merchants can also use the software for self-fulfilment with discounted carrier rates. The company states there are no contracts and no minimum order or usage commitments.

Revenue is associated with shipping and fulfilment services booked through the platform, including discounted carrier rates and Spaceship's own Spaceship Air shipping service, with published rate cards and quotations rather than contractual minimums.

Traction

Tatler Asia reported in April 2025 that Spaceship's platform had simplified logistics for more than 7,500 e-commerce businesses, working with over 100 courier companies and shipping to more than 200 countries. The company's website cites integrations with more than 100 online stores and logistics partners and names several DTC brand customers.

Latest developments

An April 2025 Tatler Asia profile of co-founder and CEO Lam Wun Chi described the platform as serving more than 7,500 e-commerce businesses, partnering with over 100 courier companies for shipping to more than 200 countries, and using partner fulfilment centres in Hong Kong, the US, UK, Japan and Singapore.