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SmartThings is a smart home platform and app that lets users connect, control, and automate compatible smart home devices from hundreds of brands in one place, with AI-powered features for home monitoring, energy management, and family/pet care. Developed by Samsung, it supports Matter, Thread, and Zigbee devices and is available on Android and iOS.
Also known as Samsung SmartThings
Investors · 5
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Company profile
researched Aug 2026SmartThings is a smart home platform, offered under the Samsung brand, that allows users to connect, control and automate compatible devices from a single mobile app. The platform aggregates devices from hundreds of brands, with compatibility indicated by "Works with Samsung SmartThings" or "Matter" badges, and organizes them into one interface for monitoring and automation. Users can register devices via automatic pop-up detection when a device is powered on, by manually adding a device in the app, or by scanning a SmartThings QR code sticker on the product.
The platform is organized around themes of care (looking after family members and pets remotely), security, saving time and energy, and entertainment. Features described include Home Insight, a summary overview of the home; Home Routine for building automations from devices already owned; Quick Remote / Device Control, which turns a phone into a remote for connected devices; Smart View for mirroring Galaxy smartphone apps to a TV; 3D Map View for visualizing and controlling the home from Galaxy devices; and voice control of devices such as robot vacuums. Product-specific integrations cover mobile devices, TVs and monitors, refrigerators (AI Vision Inside for interior viewing and expiry tracking, door-open notifications), washers and dryers (customized clothing care cycles, device status checks) and robot vacuums (pet monitoring via the Jet Bot Combo AI, optimal off-peak charging). AI Energy Mode is presented as a way to manage household energy consumption, with stated savings of up to 10% on refrigerator energy, up to 60% on washing and 30% on drying.
Selected Samsung TVs include a built-in SmartThings Hub, removing the need for a separate hub purchase; a Workout Tracker feature monitors fitness progress on the TV. The company notes operational constraints, including a maximum of 300 connected devices per location subject to network conditions, the requirement that devices be connected to a wireless network and registered to a single Samsung Account, and that features, services and compatibility vary by country, service provider, network environment and product and may change over time.
Business model
SmartThings is offered as a platform tied to the Samsung ecosystem: the app is distributed free through the Galaxy Store, Google Play Store and Apple App Store, while related hardware — smart home hubs, lighting, sensors, smart plugs, cameras, thermostats and doorbells — is sold through Samsung's retail channels. Usage requires a Samsung Account [0].
▸Full profile — market position, technology, go-to-market, geography
Market position
SmartThings positions itself as a cross-brand aggregation layer for the smart home, compatible with hundreds of devices and brands and with Matter-badged products, and as the control surface for Samsung's own device portfolio [0].
Technology
SmartThings operates as a device-agnostic smart home layer combining a mobile app, cloud services and hub hardware. Interoperability is signalled through "Works with Samsung SmartThings" and Matter device badges, with a published list of supported devices maintained for partners. Certain Samsung TVs embed a SmartThings Hub directly, and features such as 3D Map View, Smart View casting and Quick Remote rely on integration with Galaxy smartphones and Samsung appliances. AI-based capabilities include AI Energy Mode for optimizing device power use, AI Vision Inside for refrigerator interior recognition and expiration tracking, and home summary and routine-suggestion features [0].
Go-to-market
Distribution runs through Samsung's own channels: the SmartThings app is published in the Galaxy Store, Google Play Store and Apple App Store, and compatible hardware is merchandised on Samsung.com with promotions such as Samsung credit and bundle discounts on AI Smart Monitors. A partner program certifies third-party devices under the "Works with Samsung SmartThings" badge, and the platform is promoted alongside Samsung TVs, appliances and Galaxy devices [0].
Consumer households adopting connected devices, particularly owners of Samsung Galaxy phones, TVs, monitors and appliances, as well as users of third-party Matter-compatible or SmartThings-certified smart home products [0].
Geography
The website presents country and language selection, defaulting to a USA/English Samsung US storefront with an option for other countries; availability of features, services and technology is stated to vary by country, service provider, network environment and product [0].
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
▸Research sources · 1
primary sources listed
- Smartthingssmartthings.com · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Smartthings do?
- Samsung's SmartThings is a smart home platform and app for connecting, controlling and automating devices from many brands.
- Who are Smartthings's investors?
- Smartthings's investors include BoxGroup, Lerer Hippeau, Magellan, Redpoint Ventures, Slow Ventures.