Skipti

Skipti provides software and logistics infrastructure for "circular commerce" — business models in which goods are rented, demoed, repaired, refurbished, subscribed to or tried at home rather than sold outright. Its offering consists of two connected products: a SaaS platform for managing circular inventory and transactions, and a digital marketplace of bookable products-as-a-service that carries rental, demo and service listings, company-specific landing pages, localized inventory and search, a cart and multi-channel fulfillment options.

The platform covers the full transaction lifecycle. Booking supports scheduled pickup and drop-off for in-store, curbside, couriered and shipped orders. Payments include holding and releasing deposits, allowing customers to buy the item during or after the use period, and processing through multiple payment gateways. Management is handled through an inventory portal with asset-usage and admin calendars that can run standalone or integrate via API. Delivery combines shipping with on-demand same-day service using a custom driver management system, access to a nationwide last-mile fleet and optional onboarding of a merchant's own fleet. Tracking provides live GPS, a status bar and driver details paired with shipping information for hybrid orders, visible to both clients and end users. Communication tools cover SMS alerts, email reminders, automated marketing emails and retargeting, while reporting covers settlement and integration with leading ERP systems.

For brands and retailers, Skipti packages these capabilities into program types: rental, try-and-buy home trials, repair and refurbishment, warranty swaps with doorstep pickup, R&D demos for product feedback, and subscription or product-cycling models. It positions these programs as serving sectors such as sporting goods, outdoor, audio, experiential/VR, baby, music, home, mobility, beauty and fashion, and reports KPIs including demographics, financials and environmental impact statistics that clients can use for CSR and ESG benchmark tracking.

Founding story

According to the company, Skipti's founders — Michael DePace, Michael Arner and Lynn Platow — set out to give people more freedom by making on-demand, temporary access to physical goods fast and easy, arguing that such access had previously been inefficient and dysfunctional, and that customers should be able to try new gear without commitment.

Business model

Skipti licenses a SaaS platform to brands and retailers that want to offer products-as-a-service, and operates a consumer-facing marketplace where partner inventory can be co-listed for additional exposure. Engagements typically begin with a pilot: the client selects a business model and Skipti programs, builds a go-to-market plan, integrates with existing infrastructure via plug-and-play widgets, APIs or white-label solutions, and launches. Alongside software, Skipti supplies wrap-around operational services including end-user customer service, driver management and last-mile delivery, so clients do not need to staff new positions or manage fleets. The company also sells a small line of branded merchandise (tees, tote bags, tumblers, face masks) through an online shop.

The company describes its marketplace offering as low cost and high return for participating merchants and sells software and program implementation to brands and retailers; subscription programs it enables provide clients with recurring billing. Specific pricing is not disclosed. A direct-to-consumer merchandise shop lists branded items priced from $7.99 to $33.58.

Traction

Skipti publishes client case studies spanning rental (Rug Doctor), demo, rental and repair (BST), repair (BPF), demo (JUST) and demo and rental (Mod Bikes). Rug Doctor's CTO, Andy Potter, describes using the platform to offer direct-to-consumer machine rentals with same-day convenience, eliminating store trips and paper forms and providing real-time transactions, digitized consumer information, feedback and better inventory utilization.