Silversheet

Silversheet built a cloud-based medical credentialing and privileging platform used by healthcare facilities and individual practitioners. The software digitized credential documents, automated primary source verification by connecting to data sources such as the DEA database and state medical boards, tracked expirations, and sent renewal reminders, allowing physicians to assemble and update a complete credential file from a computer or phone and share it with multiple facilities.

The product targeted the compliance burden facing hospitals, urgent care centers, surgery centers and surgical networks, which are required by Medicare and third-party accreditation bodies to maintain rigorous credentialing records. Silversheet positioned the platform as a replacement for fax machines and filing cabinets, reducing administrative time, verification errors and accreditation risk. Secondary sources report the platform served more than 500 U.S. facilities, doctors, groups and health systems and saved credentialing coordinators an average of 19 hours per week.

After its January 2019 acquisition by AMN Healthcare, Silversheet's technology was described as integrated into AMN's provider and clinician management solutions.

Founding story

Co-founder and CEO Miles Beckett, MD stopped practicing medicine in 2006 after a surgery internship in which he observed disconnected hospital IT systems losing patient information. He went on to create the web series lonelygirl15 and co-found the media company EQAL, which Everyday Health acquired in 2012; he spent 2013 on an earnout while advising and investing in startups, including healthcare companies. Interest in outpatient care, EMR adoption and the Affordable Care Act's shift toward accountable care led him to work on a concept with Dr. David Rakoff, a practicing anesthesiologist at St. John's in Los Angeles, and Pat Cheung, who had run product at EQAL. Rakoff's own difficulties obtaining and maintaining privileges across multiple surgery centers pointed the team to credentialing as the first product area.

Business model

Software platform sold to healthcare facilities (hospitals, urgent care centers, surgery centers and surgical networks) that manage credentialing and privileging for physicians and other staff, with a connected free-form profile experience for providers who share credentials across facilities. The sources do not specify pricing or contract structure.

Traction

Pilot with nearly 50 facilities before the 2015 launch; the company said in 2017 it was helping thousands of providers and administrators at hospitals, urgent care centers and surgical networks nationwide. Secondary sources report over 500 facilities, doctors, groups and health systems served and headcount in the 11-50 range.

Latest developments

Silversheet was acquired by AMN Healthcare in January 2019, per the MemorialCare Innovation Fund portfolio page; a secondary profile describes the product as subsequently integrated into AMN's suite of provider and clinician management solutions and lists the company's standalone status as closed.