/Companies

ShipShap

Nairobi, KE · 3 known investors

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ShipShap is a commerce and logistics platform that combines online selling, payments, and shipping for merchants, including no-code storefronts, WhatsApp selling, Shopify/WooCommerce/Etsy integrations, mobile money and pay-on-delivery collections, and local and international fulfillment with customs handling. It serves small businesses, enterprises, marketplaces, couriers, and government teams, with a focus on African markets such as Kenya as well as global merchants.

Also known as ShipShap

Investors · 3

Company profile

researched Aug 2026

ShipShap operates a platform that brings together online selling, payment collection and shipping for merchants of varying sizes, from single-parcel senders to businesses moving full containers. Its offering is organized around the order lifecycle: a pre-purchase layer with a no-code storefront builder, the ability to link multiple existing stores, and sales capture directly on WhatsApp from a single dashboard; a purchase layer providing checkout that accepts cards, M-PESA, other mobile money and pay-on-delivery, with multi-currency collection into one wallet and scheduled automated payouts; a post-purchase layer for viewing and managing orders across stores, reconciling payments, handling returns and comparing shipping rates and delivery timelines; and a scale layer for local, national and international shipping with customs and freight handled on the merchant's behalf.

The product interface includes package and warehouse management features such as package templates, flat package types and weights, warehouse capacity tracking, order and item-sold counters, and customs declaration workflows covering content type, incoterm selection (for example DDU, duties unpaid by sender), non-delivery instructions and signer certification. Balances and transactions are shown in both local currency (Kenyan shillings) and US dollars, reflecting cross-border use. The site also offers package tracking, published pricing, integrations and a blog.

Business model

ShipShap provides a software platform for merchants that bundles storefront and sales channels, payment collection and fulfillment, with published pricing tiers and integrations, and handles shipping, customs and freight for customers.

Traction

The website features testimonials from TweetieAfrica, whose founder cites fulfilling international orders and expanding on Etsy through ShipShap, from OPPO regarding local fulfillment, mobile money collections and phone deliveries with payment on delivery, and from Multi-choice citing streamlined operations and increased online sales.

▸Full profile — technology, go-to-market, geography

Technology

The platform includes a no-code storefront builder, connections to multiple existing stores, WhatsApp-based sales capture, checkout supporting cards, M-PESA, mobile money and pay-on-delivery, a multi-currency wallet with automated payouts, a unified order-management dashboard with payment reconciliation and returns handling, shipping rate and timeline comparison, package tracking, warehouse capacity monitoring and digital customs declaration tools.

Go-to-market

The company markets through its website with self-service sign-up, published pricing, product and integration pages, a blog, a package tracking tool, and customer testimonials from named brands.

Businesses of all sizes that sell online and ship, from merchants sending a single parcel to those shipping full containers; referenced customers include an artisan goods brand (TweetieAfrica), a consumer electronics company (OPPO) and Multi-choice.

Geography

Merchant activity spans local, nationwide and worldwide shipping, with balances shown in Kenyan shillings and US dollars, M-PESA support, and customs handling for international routes such as Ethiopia to the United States.

Compiled by commissioned research from 4 cited public sources — announcements, filings, and press listed under research sources below.

▸Research sources · 4

primary sources listed

4 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does ShipShap do?
ShipShap is a commerce and logistics platform combining online selling, payments and shipping in one dashboard.
Who are ShipShap's investors?
ShipShap's investors include Future Africa, Wamda Capital, Westbound Equity Partners.
Where is ShipShap headquartered?
ShipShap is headquartered in Nairobi, KE.