Resilia

Resilia is a software-as-a-service company serving two connected audiences: nonprofits that need help building organizational capacity, and funders — private foundations, corporations, charities and government grantmakers — that want to extend support beyond the monetary grant. Its platform pairs technology with human coaching, offering nonprofits on-demand courses, learning tracks, templates and articles through Resilia Academy, peer networking through Resilia Community, goal-setting and progress tracking through Resilia Goals, AI-assisted fundraising campaigns and online donation processing through Resilia Donations, AI-assisted impact narratives and annual reports through Resilia Stories, and group and 1:1 live sessions with in-house nonprofit coaches across 13 or more nonprofit topics.

On the funder side, the Resilia Impact Hub captures qualitative and quantitative data across a grant portfolio, supporting needs assessments of grantee priorities, collaborative goal and KPI setting, an impact dashboard built on the Resilia Impact Framework, automated portfolio benchmarking, and generative-AI storytelling and reporting. The company positions the product as allowing foundations to deliver technical assistance and organizational development at scale without adding foundation staff, with methodology centered on trust-based philanthropy principles and an emphasis on diversity, equity and inclusion. More recent site messaging frames the offering as "human-centered, AI technology-enabled" grantmaking solutions with grantee data protection and governance embedded into platform functions.

Founding story

Founder Sevetri M. Wilson, previously a nonprofit consultant, originally launched the business as ExemptMeNow, a platform for nonprofit incorporation, and productized the technical assistance and capacity-building support she had delivered as a consultant. The company launched under the Resilia name in 2017.

Business model

Resilia operates a two-sided SaaS model. Grantmakers and enterprise customers sponsor capacity-building access for cohorts of grantees, who use the platform under sponsored accounts invited from a funder's page; nonprofits can also join directly, and a membership tier keeps organizations connected to the Resilia network even when a funder stops sponsoring them. A free tier was introduced in 2021 during the COVID-19 period. The company has also worked to add vertical payments capabilities, including donation processing with automated weekly payouts to nonprofits.

Revenue comes from software subscriptions and sponsored platform access sold primarily to foundations, corporations, charities and government grantmakers, complemented by nonprofit-side platform access and donation/payments functionality.

Traction

At the time of its Series B in October 2022, Resilia reported more than 15,000 nonprofit users and customers, over 300% annual revenue growth and net revenue retention above 150%. Headcount grew from 28 to well over 100 employees between the Series A and Series B. Platform content includes 250+ courses and templates, and the company states AI-powered campaign management helps nonprofits raise 35% more per donation. Current site materials reference foundations funding more than 24,000 nonprofits.

Latest developments

Following the October 2022 Series B, the company said it would grow its team, expand into Canada, scale platform adoption among nonprofits and funders, and add vertical payments solutions. Current website positioning emphasizes AI-enabled grantmaking, grantee data protection and governance, and portfolio impact insights for foundations.