Redcapvalet
1 known investors
Provider of an end-to-end automotive service platform, marketed as Solera Service Suite, that manages the dealership service journey from scheduling to payment. Its modules cover appointment scheduling, customer messaging, loaner and shuttle coordination (including Uber-powered rideshare), parts fulfillment, and digital vehicle inspections for auto dealerships and their service departments.
Also known as RedCap · RedCap Technologies, LLC · RedCap Valet · Solera Service Suite
Investors · 1
Company profile
researched Aug 2026RedCap Technologies, LLC operates redcapvalet.com and markets Solera Service Suite, a fixed operations platform for automotive dealership service departments. The product is positioned as an end-to-end system covering the service journey from appointment scheduling through payment, with the stated aims of reducing no-shows, automating manual steps, providing real-time status updates, and supporting OEM programs, business development centers (BDCs), and multi-rooftop dealer groups.
The suite is organized into seven modules: Appointments & Check-In (smart scheduling, VIN-based maintenance recommendations and customer check-in); Messaging & Communication (two-way texting with photo and video sharing from a dealership-dedicated number, built for BDC use); Pick-Up & Delivery (live tracking, automated dispatching and at-home loaner contracting); Shuttle OnDemand (shuttle coordination with live tracking and integrated rideshare supplied through Uber, without a dedicated fleet or added staffing); Parts OnDemand (on-demand parts fulfillment for in-house and wholesale deliveries); Inspection (digital vehicle inspections with customer authorization and supporting photos or video); and Payment (contactless credit card payments for service checkout and parts delivery). The platform is described as integrating with a dealership's existing DMS and other dealership tools. Customer-facing booking pages hosted on the domain allow dealership customers to reserve service pick-ups and test drives, presenting dealer-specific branding, service advisor contact details and trip types.
Business model
The company licenses a modular software platform to franchise and independent dealerships and their service departments. Rideshare, shuttle and parts delivery capabilities are delivered through a third-party network (Uber) rather than dealer-owned fleets or added staff, and payment processing is embedded in the checkout workflow.
Traction
The website publishes testimonials from dealership personnel at Flood Ford of East Greenwich, Heritage Ford and Kendall Ford of Meridian describing use of the shuttle and rideshare offerings.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Positions itself as a complete, end-to-end fixed operations solution for dealerships spanning scheduling to payment, contrasted with point solutions and with dealer-operated shuttle fleets.
Consolidates seven service-department functions in a single platform and supplies shuttle, pick-up/delivery and parts delivery capacity through the Uber rideshare network, avoiding the need for a dedicated dealer fleet or additional drivers. The company cites repair order profitability gains of up to 45% when pick-up and delivery is used.
Technology
A unified, mobile-first web platform combining scheduling with VIN-based maintenance recommendations, two-way text messaging with photo and video, live trip tracking and automated dispatching, digital vehicle inspection with customer authorization, and contactless card payments. It is described as integrating with dealership DMS and other dealership systems, and it uses Uber's rideshare network for shuttle service. Customer booking pages are served as configurable dealer-specific web applications, and the domain is hosted on Amazon infrastructure.
Go-to-market
Direct sales to dealerships via a "Talk to an Expert" web enquiry form that qualifies prospects by role, business type (franchise, independent or other) and U.S. location; the site features named testimonials from dealership staff as reference customers.
Franchise and independent automotive dealerships, particularly service and fixed operations teams; the site's contact form targets service directors, general managers, dealers and parts and service directors, and the product is positioned for OEM programs, BDCs and multi-rooftop dealer groups.
Geography
United States; the dealership enquiry form covers all U.S. states plus Guam and Puerto Rico.
History
The redcapvalet.com domain was created on 2010-02-01. Earlier material associated with the RedCap brand references a getredcap.com site and a Shuttle OnDemand product built on Lyft's ride sharing network for customer shuttles, roadside assistance and parts deliveries, as well as a "My Garage" Alexa skill for booking service appointments; the current site presents the product as Solera Service Suite with shuttle rideshare powered by Uber.
Compiled by commissioned research from 6 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 1
launches, deals, and filingsThe Shuttle OnDemand module provides dealership shuttle coordination with live tracking and integrated rideshare service powered by Uber, removing the need for a dedicated fleet or additional staffing.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 6
primary sources listed
- Redcapvaletredcapvalet.com · web
6 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Redcapvalet do?
- RedCap Technologies operates Solera Service Suite, an end-to-end fixed operations platform for dealership service departments.
- Who are Redcapvalet's investors?
- Redcapvalet's investors include Expansion Venture Capital.