ReclaimIT
Founded 1998 · 23 employees on LinkedIn · 1 known investors
Reclaimit is a SaaS platform for e-commerce brands and retailers that manages post-purchase processes including digital returns, exchanges, claims, repairs, warranties, and circular commerce solutions like trade-in and refurbished product reselling. The company serves Nordic and international e-commerce businesses seeking to reduce costs, improve customer loyalty, and implement sustainable business models.
Also known as Reclaimit
Investors · 1
Company profile
researched Aug 2026Reclaimit is a Nordic software-as-a-service provider focused on post-purchase management for e-commerce brands and retailers. Its platform covers digital returns, exchanges and claims handling, supplier claims management, repair and warranty processes, and circular commerce models such as trade-in programs and the resale of refurbished products.
The offering is positioned around retaining revenue on returned goods, reducing customer service workload and write-offs, and supporting sustainability and regulatory requirements. The company references EU regulations on repair in the design of its repair and warranty workflows, and publishes resources on related topics such as right-to-repair rules and upcoming Swedish/EU purchase-cancellation requirements.
Business model
Software-as-a-service sold to e-commerce brands and retailers, with pricing information and demo booking offered through the company website; the site also provides an ROI calculator for prospective customers.
Traction
Customer testimonials cite reduced customer service expenses and higher customer and seller satisfaction at Fyndiq, faster case handling, and improved internal KPIs for warehouse return processing time and customer service workload.
▸Full profile — market position, technology, go-to-market, geography
Market position
Positions itself as a Nordic specialist in post-purchase management and circular commerce, stating it is used by e-commerce brands and retailers in the region.
Combines returns, exchanges, claims, supplier claims, repairs and warranties, and recommerce (trade-in and refurbished resale) within a single post-purchase platform aimed at both cost reduction and circular business models.
Technology
A configurable post-purchase platform automating returns, exchanges and claims, supplier claim case management, repair and warranty processes, and trade-in and refurbished-product resale workflows. Portions of the returns process are handled automatically by end customers after approval by a returns expert.
Go-to-market
Direct sales via the company website through demo bookings, published pricing, an ROI calculator, customer case studies and testimonials, plus a content/blog resource library.
E-commerce brands, retailers and marketplaces, including businesses with claims and spare-parts handling needs; referenced customers include the marketplace Fyndiq.
Geography
Described as a Nordic provider; website content is published in English and Swedish.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
▸Research sources · 1
primary sources listed
- ReclaimITreclaimit.com · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does ReclaimIT do?
- Nordic SaaS provider of post-purchase management for e-commerce brands and retailers, covering returns, claims and recommerce.
- Who are ReclaimIT's investors?
- ReclaimIT's investors include Spintop Ventures.