Pivot

Pivot develops an AI-native procurement platform positioned as an "AI operating system for procurement" rather than a single-function tool. The platform manages the complete procurement lifecycle in one system — sourcing and RFX management, intake, approval workflows and orchestration, purchasing, contract repository, invoicing and three-way match, payments (including virtual cards and bank payments), real-time budgets, expenses, vendor portal and vendor risk assessment, renewal management, and procurement performance analytics. Pivot markets itself as an AI-native system of record built on structured enterprise data rather than AI features retrofitted onto a legacy core, with the stated goal of giving finance and procurement teams real-time visibility into committed spend before it appears at period close.

The AI layer includes natural-language analytics over spend and contract data, AI-assisted contract data extraction trained on a customer's contract history, and an AI-driven intake experience. Pivot's AI Studio builds customer-specific agents; the company cites an Intelligent Benchmarking Agent, deployed in production at Lemonade, that places all requests under negotiation and is said to drive an additional 10% in savings. The architecture is described as model-agnostic and MCP-native, exposing procurement data through MCP servers so external agents or copilots can act on it, and allowing agents to run alongside rather than inside the core product.

Pivot emphasizes ERP integrity and connectivity, with bi-directional real-time synchronization of invoices, item receipts, vendors and purchase orders across multi-entity ERPs, and no-code integrations spanning ERP (NetSuite, SAP S/4HANA, Microsoft Dynamics, Workday Financial Management, Oracle Fusion Cloud, Sage, Xero and others), HRIS, communication tools (Slack, Teams, Google Chat), productivity, budgeting (Anaplan, Pigment), IT and security (Okta, Vanta, OneTrust), legal/e-signature (DocuSign, Ironclad, Juro), and third-party vendor-risk data providers (Dun & Bradstreet, EcoVadis, Creditsafe, SecurityScorecard). An open API supports custom connections. Security and compliance claims include AICPA SOC 1 Type II, SOC 2 Type II, ISO 27001 and GDPR.

Business model

Pivot sells a modular B2B software platform to enterprises; customers can adopt the full source-to-pay suite or select individual modules such as intake, approval workflows, three-way match, invoice automation, contract repository, vendor portal, payments, budgets and analytics. Delivery includes implementation services (configuration, integrations, rollout planning, workshops, testing and user training), a dedicated Customer Success Manager, and access to a customer community; average time to go live is stated at around three months.

Traction

As of its May 2026 Series B, Pivot reported operations in more than 25 countries, roughly $3 billion in invoices processed annually, more than 2 billion purchase orders processed and over 2,000 vendors onboarded, with enterprise customers including DoorDash, Lemonade, Wolt and Flix. Headcount grew to about 100 people within three years of founding, with a careers page citing 60+ teammates and 15+ nationalities and a third-party company profile listing 75 employees.

Latest developments

In May 2026 Pivot announced a $40 million Series B co-led by Forestay Capital and Notion Capital, with Greyhound, procurement industry veterans and existing investors Hedosophia, Visionaries Club and Emblem participating, taking total funding to $70 million. Capital is directed at expanding the AI Agent Studio for custom, governance-aware agents, deepening ERP and financial-system integrations for complex enterprises, and entering new enterprise markets. Alongside the raise, Pivot disclosed that DoorDash selected it to support its European entity and for intake and vendor onboarding workflows, and highlighted an Intelligent Benchmarking Agent running in production at Lemonade. Co-founder and CEO Marc-Antoine Lacroix and co-founder and CTPO Estelle commented on the round; the round announcement was issued from New York City.