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Pinch

San Jose, US · 1 known investors

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Pinch offers an AI-powered platform that helps retailers manage product returns by identifying true customer value, applying adaptive return policies, and detecting return abuse, fraud, and reseller activity. It aims to protect margins and reduce shrink while rewarding trusted customers to drive loyalty and repeat purchases.

AI & Machine LearningE-commerceRetail Tech

Founders & leadership

CVChirag Vaya
Chirag VayaCo-FounderChirag Vaya started his career at ZS Associates, where he helped develop a data analytics platform for the pharmaceutical industry. He later joined Simility (acquired by PayPal in 2018) and worked at PayPal as founding Product Manager for Risk as a Service, leading a team that built multiple product lines focused on fraud, risk, and payment optimization.
JTJayan Tharayil
Jayan TharayilCo-FounderHe previously built risk and fraud detection systems at Google, PayPal, and the startup Simility.

Investors · 1

In the news

Pinch AI Raises $5 Million in Seed Roundthesaasnews.com · Jan 2026Pinch AI Raises $5M in Fundingfinsmes.com · Jan 2026Pinch AI Raises $5M, Co-Led by Dynamo and Infinity Ventures to Give Retailers an AI Defense Against Exploding Return Fraudprnewswire.com · Jan 2026

Frequently asked questions

What does Pinch do?
Pinch offers an AI-powered platform that helps retailers manage product returns by identifying true customer value, applying adaptive return policies, and detecting return abuse, fraud, and reseller activity. It aims to protect margins and reduce shrink while rewarding trusted customers to drive loyalty and repeat purchases.
Who founded Pinch?
Pinch was founded by Chirag Vaya, Jayan Tharayil.
Who are Pinch's investors?
Pinch's investors include Infinity Ventures.
Where is Pinch headquartered?
Pinch is headquartered in San Jose, US.