Patients Know Best
Founded 2008 · 96 employees on LinkedIn · 3 known investors
Find your way into Patients Know Best
59 people in our graph share verified history with the Patients Know Best team — schools, employers, funds. One of them is your warm intro.
Patients Know Best is a health information platform that enables patients to securely access and manage their medical records, including appointment letters, test results, and care plans. The company serves patients, carers, and healthcare professionals across the UK through its integration with the NHS App and other healthcare systems.
Founders & leadership
Patients Know Best was founded in 2008 by Dr Mohammad Al-Ubaydli and Ian Bastow.

Investors · 3
Founder mafia
2 people who came through Patients Know Best went on to found or lead other companies.
Companies House · registry record
View on Companies House ↗- Registered name
- PATIENTS KNOW BEST LIMITED
- Company number
- 06517382
- Status
- Active
- Company type
- Private limited company
- Incorporated
- 28 Feb 2008
- Registered office
- St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS
- Nature of business (SIC)
- 62012 — Business and domestic software development
- Previous names
- M&R 1072 LIMITED (2008–2008)
- Accounts
- last made up to 31 Dec 2025 · next due 30 Sept 2027
- Confirmation statement
- last made up to 28 Feb 2026 · next due 14 Mar 2027
Current officers · 6
- Mohammad Ahmed Yusuf Al-Ubaydli — director, appointed 16 Nov 2008
- Omar Ahmad Yusuf Al-Ubaydli — director, appointed 28 Sept 2010
- Ian Bastow — director, appointed 4 Jul 2009
- William Mark Evans — director, appointed 20 Nov 2015
- Stephen Neil Mcadam — director, appointed 28 Aug 2025
- Richard Sydney William Smith — director, appointed 4 Jul 2009
Source: Companies House public register · retrieved 30 Aug 2026. Contains public sector information licensed under the Open Government Licence v3.0.
In the news
Frequently asked questions
- What does Patients Know Best do?
- Patients Know Best is a health information platform that enables patients to securely access and manage their medical records, including appointment letters, test results, and care plans. The company serves patients, carers, and healthcare professionals across the UK through its integration with the NHS App and other healthcare systems.
- Who founded Patients Know Best?
- Patients Know Best was founded by Dr Mohammad Al-Ubaydli, Ian Bastow in 2008.
- Who are Patients Know Best's investors?
- Patients Know Best's investors include Balderton Capital, Maxfield Capital, Seedcamp.





