/Companies

Patients Know Best

Founded 2008 · 96 employees on LinkedIn · 7 known investors

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Patients Know Best is a health information platform that enables patients to securely access and manage their medical records, including appointment letters, test results, and care plans. The company serves patients, carers, and healthcare professionals across the UK through its integration with the NHS App and other healthcare systems.

Founders & leadership

Patients Know Best was founded in 2008 by Dr Mohammad Al-Ubaydli and Ian Bastow.

DMDr Mohammad Al-Ubaydli
Dr Mohammad Al-UbaydliCEO and Founder
IB
Ian BastowCo-founder, Chief Financial OfficerHe holds an MBA with Distinction from London Business School and is a qualified accountant with experience in corporate finance, fundraising, and operations across both multinational corporations and early-stage companies.

Investors · 7

Companies House · registry record

View on Companies House ↗
Registered name
PATIENTS KNOW BEST LIMITED
Company number
06517382
Status
Active
Company type
Private limited company
Incorporated
28 Feb 2008
Registered office
St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS
Nature of business (SIC)
62012 — Business and domestic software development
Previous names
M&R 1072 LIMITED (2008–2008)
Accounts
last made up to 31 Dec 2025 · next due 30 Sept 2027
Confirmation statement
last made up to 28 Feb 2026 · next due 14 Mar 2027

Current officers · 6

  • Mohammad Ahmed Yusuf Al-Ubaydli — director, appointed 16 Nov 2008
  • Omar Ahmad Yusuf Al-Ubaydli — director, appointed 28 Sept 2010
  • Ian Bastow — director, appointed 4 Jul 2009
  • William Mark Evans — director, appointed 20 Nov 2015
  • Stephen Neil Mcadam — director, appointed 28 Aug 2025
  • Richard Sydney William Smith — director, appointed 4 Jul 2009

Source: Companies House public register · retrieved 30 Aug 2026. Contains public sector information licensed under the Open Government Licence v3.0.

In the news

Frequently asked questions

What does Patients Know Best do?
Patients Know Best is a health information platform that enables patients to securely access and manage their medical records, including appointment letters, test results, and care plans. The company serves patients, carers, and healthcare professionals across the UK through its integration with the NHS App and other healthcare systems.
Who founded Patients Know Best?
Patients Know Best was founded by Dr Mohammad Al-Ubaydli, Ian Bastow in 2008.
Who are Patients Know Best's investors?
Patients Know Best's investors include Balderton Capital, Boutique Venture Partners, Collaborative Fund, DNV Ventures, Growth Lending, Maxfield Capital, Seedcamp.