PAQATO
1 known investors
Find your way into PAQATO
227 people in our graph share verified history with the PAQATO team — schools, employers, funds. One of them is your warm intro.
Jeppe Zinkunlockedknows Michael Lüken · together at Deutsche Bank (overlapped)
×11knows the team · via Deutsche Bank
PAQATO provides post-purchase shipping communication software for online shops, offering proactive delivery status updates, branded tracking pages, product recommendations, and a digital returns portal. It aims to reduce customer service inquiries and returns while increasing repeat purchases and customer lifetime value for e-commerce merchants.
Founders & leadership
ML

Michael LükeninFounderMichael Lüken founded PAQATO, an after-sales communication platform for e-commerce merchants. He previously built two other companies in e-commerce and logistics, developing expertise in shipping, customer service, and marketing.
Investors · 1
In the news
Frequently asked questions
- What does PAQATO do?
- PAQATO provides post-purchase shipping communication software for online shops, offering proactive delivery status updates, branded tracking pages, product recommendations, and a digital returns portal. It aims to reduce customer service inquiries and returns while increasing repeat purchases and customer lifetime value for e-commerce merchants.
- Who founded PAQATO?
- PAQATO was founded by Michael Lüken.
- Who are PAQATO's investors?
- PAQATO's investors include LEA Partners.

