PackageX
New York City, US · Founded 2018 · 56 employees on LinkedIn · 4 known investors
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PackageX offers a vision-scanning app that lets logistics teams build no-code scanning workflows for inbound, outbound, returns, and inventory tasks on any camera-equipped device. Captured data can be pushed into existing systems through the company's logistics APIs.
Also known as PackageX
Founders & leadership
PackageX was founded in 2018 by Farrukh Mahboob.
Investors · 4
Company profile
researched Aug 2026PackageX provides what it describes as an execution layer for physical logistics operations, turning any camera or camera-equipped device into a vision-AI agent that reads logistics documents, identifies inventory, and detects exceptions. The platform covers receiving (label reading, bill of lading capture, damage detection, and triggering downstream workflows such as put-away or cross-docking), inventory (counting, verification, putaway, and location-level visibility), and fulfillment (pick-pack, packing verification, dispatch, transfers, and returns), as well as proof-of-delivery capture including signature verification.
Customers configure workflows without long implementation cycles — the company states workflows are built in hours rather than months — and connect captured data to backend systems such as WMS, TMS, OMS, and shipping systems via pre-built integrations, APIs, and SDKs. PackageX packages these capabilities into solution sets for warehouse and distribution facilities, retail and commerce, and buildings and campuses.
Founding story
PackageX was started in New York City in 2018 to solve last-yard delivery management and automation for a flagship customer that needed to manage mail and packages at its buildings; the deployment scaled across hundreds of building locations worldwide.
Business model
PackageX sells a software platform to enterprise and mid-market operators, delivered as ready-to-use products together with APIs and SDKs that push scanned and verified data into customers' existing logistics and commerce systems.
Traction
Customer references include Subaru of America, WeWork (described as powering package logistics globally and moving thousands of packages daily), and Saltbox (12 locations). The company cites platform outcomes of 10-15 hours saved per site per week, a 30-50% reduction in digital overhead for frontline teams, and elimination of up to 80% of manual data entry.
Latest developments
The website's current positioning centers on vision-AI agents and workflow execution across receiving, inventory, and fulfillment, supported by recent published guides on manufacturing logistics execution, warehouse receiving errors, and PO-to-receipt matching.
▸Full profile — market position, technology, go-to-market, geography, history
Market position
Positions itself as the execution layer for physical logistics operations, targeting enterprise and mid-market customers across retail, warehousing, and buildings that want to modernize legacy logistics tech stacks.
Technology
Vision AI that runs on any camera or device to scan labels and logistics documents, capture text and barcodes, detect overages, shortages and damages (OSDs), count inventory, spot anomalies, and verify signatures, exposed through configurable no-code-style workflows, APIs, SDKs, and pre-built integrations to WMS, TMS, OMS, and shipping systems.
Go-to-market
Direct enterprise and mid-market sales supported by customer case studies (Subaru of America, WeWork, Saltbox), demo requests, and a content program of blogs, webinars, and logistics guides; developer-oriented APIs and SDKs support technical adoption.
Enterprise and mid-market operators of warehouses and distribution centers, retail and commerce businesses, and buildings and campuses; named customers include Subaru of America, WeWork, and Saltbox.
Geography
Founded and headquartered in New York City, with deployments that have scaled across hundreds of building locations globally, including work powering package logistics for WeWork globally.
History
The company began in New York City in 2018 with last-yard delivery management and automation for a flagship customer handling mail and packages across its buildings, subsequently scaling to hundreds of building locations globally. In 2019 it broadened to data ingestion, receiving, and notification workflows for customers across seven verticals. In 2020 it added inventory, tracking, and shipping products at customer request. Rising eCommerce, hybrid work, and mixed-use building package volumes in 2021 shifted market requirements, and in 2022 the company set out to build a unified platform with application and developer tooling covering logistics from the first yard to the last. By 2023 its focus was enterprise and mid-market customers in retail, warehousing, and buildings, with AI capabilities across the platform.
Compiled by commissioned research from 3 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
Timeline · 3
launches, deals, and filingsPackageX set out to build a unified platform to standardize legacy logistics and provide application and development tools covering operations from the first yard to the last.
Following customer demand, PackageX expanded beyond package receiving to build inventory, tracking, and shipping products.
The platform added data ingestion, receiving workflows, and notification workflows for customers across seven verticals.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 3
primary sources listed
- PackageXpackagex.io · web
3 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does PackageX do?
- PackageX runs vision-AI workflows on any camera to automate receiving, inventory, and fulfillment tasks in logistics operations.
- Who founded PackageX?
- PackageX was founded by Farrukh Mahboob in 2018.
- Who are PackageX's investors?
- PackageX's investors include Bullpen Capital, m]x[v Capital, Maccabee Ventures, Sierra Ventures.
- Where is PackageX headquartered?
- PackageX is headquartered in New York City, US.