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Omilia
2 known investors
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Omilia provides enterprise conversational AI technology for customer service automation, handling over 1 billion conversations across 30 languages for major enterprises including Capital One, Taco Bell, and Discover.
Founders & leadership
DV
Dimitris VassosCEODimitris Vassos started his career at IBM UK in 1997 working on voice product development, and founded Omilia in Athens in 2002 to build natural language understanding technology for customer service automation.
JN
John NikolaidisJohn Nikolaidis has developed extensive experience in international business development across mobile and financial services sectors, with particular expertise in natural language understanding IVR software, mobile payments, and value-added services for network operators and banks across EMEA, APAC, and LATAM regions. He is co-founder of Omilia, an enterprise conversational AI platform for customer service automation.
Investors · 2
Funding
SEC filings, press & company announcements$67M disclosed across 1 of 3 rounds · 2026
- Undisclosed amountSeries BSep 2026
Expedition Growth Capital (lead)
Source ↗ - $67MSeries BAug 2026 · 4 sourcesSource ↗
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Omilia Secures $67M in Series B Funding to Accelerate Global Expansion of Its Agentic Self-Learning CX Platform for Large Enterprisestheaiinsider.tech · Aug 2026
Omilia raises $67M to scale its customer support platform | TechCrunchtechcrunch.com · Aug 2026Frequently asked questions
- What does Omilia do?
- Omilia provides enterprise conversational AI technology for customer service automation, handling over 1 billion conversations across 30 languages for major enterprises including Capital One, Taco Bell, and Discover.
- Who founded Omilia?
- Omilia was founded by Dimitris Vassos, John Nikolaidis.
- Who are Omilia's investors?
- Omilia's investors include Expedition Growth Capital, Grafton Capital.
- How much funding has Omilia raised?
- Omilia has disclosed $67M raised across 1 of its 3 known rounds.