Neurum

Neurum (Neurum Limited, also referred to as Neurum Health) is a Hong Kong-based company that operates a digital mental health platform sold primarily to employers. The platform collects self-reported information about a user's health, experiences, goals and challenges, and can connect wearable-device data, then assembles an adapting care plan drawn from a library of bite-sized, research-based digital content and interactive exercises. The system is described as understanding a user's current need, paving a path across modalities (digital programmes as well as human care such as therapists), and forecasting future needs based on ongoing feedback, so recommendations become more tailored the more data a user shares [0][1][3].

The consumer-facing mobile application is named Clara. Reported in 2021 as a "wellness companion" app developed by founders Megan Lam and Caleb Chiu in 2018, Clara tracks a user's mood and behaviour using artificial intelligence, includes a chatbot function, recommends personalised programmes and exercises, and can prompt users to seek professional diagnosis. Corporate subscribers receive an overall health index for their workplace [7]. Employers are also offered wellbeing analytics and recommendations alongside self-help and human support options [0][1].

Neurum positions its work as science-backed, citing published research with research institutions and a randomised controlled trial of a smartphone-based personalised workplace intervention presented to the American Psychological Association in March 2020 by Lam, Chiu, Li, Lau and Chan [0][1]. The company states an inclusive-design approach, including a partnership with the Equal Opportunities Commission in Hong Kong working with ethnic minority talent [2].