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NetAssist is an AI-powered tech support service that helps non-technical users, such as elderly family members, resolve device and software problems by phone call or text with step-by-step guidance. It offers scheduled check-ins, follow-up text summaries, and educational sessions covering issues like email settings, account lockouts, and scam/spam identification.
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Frequently asked questions
- What does NetAssist do?
- NetAssist is an AI-powered tech support service that helps non-technical users, such as elderly family members, resolve device and software problems by phone call or text with step-by-step guidance. It offers scheduled check-ins, follow-up text summaries, and educational sessions covering issues like email settings, account lockouts, and scam/spam identification.
- Who are NetAssist's investors?
- NetAssist's investors include Betaworks.