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NeoAgent

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Neo is an AI agent for managed service providers (MSPs) that handles repetitive service desk tickets end to end—triage and dispatch, L1 resolution, user onboarding, password resets, and security alert response—by following plain-English briefs instead of rule-based workflows. It integrates natively across MSP tools such as PSA, RMM, documentation, and Microsoft Teams, with per-tool permission scopes and human approval gates.

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Frequently asked questions

What does NeoAgent do?
Neo is an AI agent for managed service providers (MSPs) that handles repetitive service desk tickets end to end—triage and dispatch, L1 resolution, user onboarding, password resets, and security alert response—by following plain-English briefs instead of rule-based workflows. It integrates natively across MSP tools such as PSA, RMM, documentation, and Microsoft Teams, with per-tool permission scopes and human approval gates.
Who are NeoAgent's investors?
NeoAgent's investors include JHH vc.