MyStoria Inc.

myStoria (Mystoria Inc.) operates a consumer health platform that consolidates an individual's medical history into a single searchable record and pairs it with an AI assistant and human patient advocates. Users can begin with whatever documentation they already have — including lab PDFs, photographs of paper records, clinic letters, voice notes and emergency-department discharge papers — and the company also offers to retrieve records on a user's behalf.

The product is organized around three components: a "Storyline" for logging records, medications and notes over time; a chat interface that answers questions with reference back to the user's storyline; and a "vault" for data storage, which the company states is never sold and is deleted at the user's request. Onboarding consists of an intake questionnaire, matching to an advocate team, and uploading existing documents.

The human-support layer, called the Concierge, is staffed by trained personnel who have reviewed the user's history and handle tasks such as records retrieval, wait-list calls, referral follow-up, insurance appeals, chasing test results, appointment preparation, second opinions, explaining reports, coverage and financing questions, pharmacy refills, and switching clinics. Carly Malo is identified as Head of Concierge.

Business model

The service is free to use at a basic level with a paid upgrade; the concierge subscription is priced at $20 per month, which the company positions against private patient advocates that it says commonly charge $100 per hour or more. The website also lists channels for clinics, employers and affiliates alongside the direct-to-consumer offering.

Consumer subscription revenue from a paid tier at $20 per month layered on a free base product, with additional listed routes for clinics, employers and affiliate partners.