MyCloudFulfillment

MyCloud Fulfillment is a Thailand-based provider of outsourced e-commerce warehousing and order fulfillment, positioning itself as an "online warehouse" service for merchants selling across multiple channels. Its service scope covers sales-channel integration, order management, inbound receiving and storage, pick-pack, carrier management and dispatch, customer-service support, and reporting. Merchants place inventory in MyCloud's warehouses, and the company connects its order management system to the merchant's storefronts so that a single pool of stock can be sold across all channels, with stock levels synchronised back to each channel automatically after orders are pulled, packed and shipped.

Operations are run around the clock, every day, with the company stating packing capacity of up to 100,000 orders per day and the ability to add staff and shifts during promotional campaigns, billing on actual usage. The company operates two warehouses, in Lat Krabang and Min Buri, together exceeding 12,000 square metres, including both ambient and temperature-controlled (24°C) storage. Reported operating figures include more than 200,000 SKUs held, more than 1,000 merchants served, 99.5% order accuracy and 99.5% of orders completed within 24 hours. The company also publishes a Thai-language knowledge centre with educational articles on fulfillment economics and when a business should outsource to a 3PL.

Business model

Outsourced third-party logistics: merchants store goods in MyCloud's warehouses and pay for fulfillment services, with charges stated to be based on actual usage so that costs scale with order volume rather than fixed commitments.

Fees for fulfillment services (storage, pick-pack, shipping handling) charged to merchant clients on a usage basis; quotations are requested via the website.

Traction

Website-reported metrics include over 1,000 merchant stores served, more than 200,000 SKUs stored, peak handling of over 100,000 orders per day, and named clients such as Little Monster, Mustard Sneakers, PlantoMonster and Plantae; the company also cites national awards and use by listed and international companies.