Fundraising FoxMovidesk
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Movidesk (by Zenvia) is a help desk and ticket-management solution that consolidates tickets, emails, and messages into a single customer view, with SLA metrics, automation, and routing for support teams. Backed by Zenvia's cloud infrastructure, it adds AI features for ticket summaries, suggested replies, and real-time sentiment analysis, serving companies managing customer service operations.
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Frequently asked questions
- What does Movidesk do?
- Movidesk (by Zenvia) is a help desk and ticket-management solution that consolidates tickets, emails, and messages into a single customer view, with SLA metrics, automation, and routing for support teams. Backed by Zenvia's cloud infrastructure, it adds AI features for ticket summaries, suggested replies, and real-time sentiment analysis, serving companies managing customer service operations.
- Who are Movidesk's investors?
- Movidesk's investors include Redpoint eventures.