Medmehealth
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MedMe provides pharmacies with a modular, API-driven and AI-native platform to launch, run, and bill for clinical services, covering scheduling, intake, documentation, patient outreach, and medical billing/revenue cycle management. It serves owner-operated pharmacies, corporate-owned pharmacy networks, banner groups, cooperatives, and specialty/payer-provider workflows.
Also known as MedMe · MedMe Health
Founders & leadership
Investors · 1
Company profile
researched Aug 2026MedMe Health operates an end-to-end software platform that gives pharmacies the infrastructure to launch, run and bill for clinical services. The product is described as AI-native, modular and API-driven, and spans the full clinical lifecycle: scheduling and queueing (including walk-ins), digital patient intake and eligibility capture, the consult itself, documentation, patient follow-up, and reimbursement through full revenue cycle management.
The platform is sold as a set of modules that pharmacies can select according to their service mix. Core components include multi-calendar scheduling with patient-flow visibility, patient intake forms capturing information, consent and eligibility, assisted documentation, messaging and follow-up campaigns via mass email and SMS, and two-way integration with pharmacy management systems. Two add-on modules are a Clinical Assistant (AI Scribe) that drafts notes and care plans in real time, and Medical Billing, which converts documented encounters into medical claims. The company positions Medical Billing as the wedge of its offering, citing an estimate that 60 to 80 percent of clinical services go uninvoiced today, and provides a reimbursement calculator that estimates annual billing opportunity from store count and weekly encounter volume, referencing CPT codes and payer rates such as Medicare Part B CCM (99490), RHC (G0511) and MTM (99607).
Three AI agents are embedded in the workflow: the AI Clinical Assistant for ambient in-consult documentation and code suggestion; an AI Patient Concierge, a voice and messaging agent handling appointment booking, refill reminders, adherence check-ins and FAQs; and an Admin Clerk that automates back-office tasks via robotic process automation to reduce manual data entry and reconciliation across systems.
Business model
MedMe licenses a modular software platform to pharmacies, with a core set of workflow modules plus paid add-ons such as Medical Billing and the Clinical Assistant (AI Scribe). Customers select modules according to their service mix, and the same system is intended to extend as pharmacies add services or locations.
Software platform with modular components and priced add-on modules (Medical Billing, Clinical Assistant/AI Scribe) layered on core scheduling, intake, documentation and messaging functionality.
Traction
The company states it powers more than 4,500 pharmacies across North America and has supported over 30 million patient interactions, with 99.99% platform uptime.
▸Full profile — market position, technology, go-to-market, geography
Market position
Positions itself as North America's leading pharmacy clinical services platform and as the most-endorsed such platform in pharmacy, citing trust from pharmacy associations, banner groups, cooperatives and pharmacy schools.
Combines the full clinical services lifecycle in one system rather than separate tools, pairs documentation with integrated medical billing and revenue cycle management to convert encounters into paid claims, and embeds AI agents for in-consult documentation, patient outreach and back-office automation.
Technology
Cloud platform described as AI-native, modular and API-driven, and stated to be HIPAA compliant with 99.99% platform uptime. It integrates two-way with pharmacy management systems and embeds three AI agents: an ambient scribe that drafts clinical notes and suggests billing codes, a patient-facing voice and messaging concierge, and an RPA-based administrative agent for back-office data entry and reconciliation.
Go-to-market
Direct sales via demo requests from the website, supported by lead-generation tools including a reimbursement/ROI calculator and downloadable content such as an RHTP Readiness Checklist. The company also pursues partnerships with pharmacy associations, banner groups, cooperatives and pharmacy schools, and offers segment-specific propositions for independents, enterprise chains, banners/co-ops and specialty pharmacy.
Owner-operated independent pharmacies launching clinical services; corporate-owned enterprise pharmacy chains running standardized programs across many locations; banner groups and cooperatives seeking member adoption and network-level reporting; and specialty pharmacies with high-touch payer/provider workflows requiring deeper documentation and billing.
Geography
Operates across North America, with a Canadian base; billing functionality references United States payer programs including Medicare Part B, RHC and MTM billing codes.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
▸Research sources · 1
primary sources listed
- Medmehealthmedmehealth.ca · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Medmehealth do?
- MedMe is a pharmacy clinical services platform covering scheduling, intake, documentation and medical billing.
- Who founded Medmehealth?
- Medmehealth was founded by Purya Sarmadi, Rui Su.
- Who are Medmehealth's investors?
- Medmehealth's investors include Graphite Ventures.