Loris
7 known investors
Find your way into Loris
309 people in our graph share verified history with the Loris team — schools, employers, funds. One of them is your warm intro.
Yibo Nianunlockedknows Etie Hertz · together at Columbia Business School (overlapped)
×4knows the team · via Columbia Business School
×2knows the team · via Cardozo School of Law
×4knows the team · via Gies College of Business - University of Illinois Urbana-Champaign
knows the team · via Goodwin Procter LLP
Loris is an AI-powered conversation intelligence platform that analyzes customer interactions across chat, email, and voice to identify issues, root causes, and improvement opportunities. The platform serves customer service, product, and growth teams seeking to understand customer sentiment, automate support workflows, and reduce churn through data-driven insights from conversations.
Founders & leadership
EH
Etie HertzinGM, Conversation IntelligenceEtie Hertz worked as a corporate attorney in M&A and venture capital at multinational firms before founding a distressed-asset investment company in 2007. He founded a payments company in 2008 that was acquired by ShopKeep, where he served as Chief Revenue Officer before ShopKeep's acquisition by Lightspeed; he is now CEO of Loris, an AI conversation intelligence platform for customer service teams.
Investors · 7
Bow CapitalMenlo Park
City LightNew York · $1M – $6M
Elizabeth Street VenturesNew York · $500K – $750K
FloodgateMenlo Park · $500K – $5M
Vertex VenturesPalo Alto · $500K – $10M
ServiceNow VenturesreportedSanta Claravia Yoni Douek · inferred
Also in the syndicate · 1
ServiceNow
Funding
SEC filings, press & company announcements$12M disclosed across 1 of 2 rounds · 2022
- $12MSeries AApr 2022 · 3 sources
Bow Capital (lead), Floodgate, ServiceNow, Vertex Ventures
Source ↗
Source: company announcements and press reports — follow each round's link for the claim.
In the news
Frequently asked questions
- What does Loris do?
- Loris is an AI-powered conversation intelligence platform that analyzes customer interactions across chat, email, and voice to identify issues, root causes, and improvement opportunities. The platform serves customer service, product, and growth teams seeking to understand customer sentiment, automate support workflows, and reduce churn through data-driven insights from conversations.
- Who are Loris's investors?
- Loris's investors include Bow Capital, City Light, Elizabeth Street Ventures, Floodgate, Vertex Ventures, ServiceNow Ventures.
- How much funding has Loris raised?
- Loris has disclosed $12M raised across 1 of its 2 known rounds.