Loman

Loman AI (Loman, Inc.) develops a voice AI phone agent purpose-built for restaurants. The system answers inbound calls around the clock and handles pickup and delivery orders with modifiers, substitutions and special requests, books reservations, answers menu, allergen, hours, directions, wait-time and order-status questions, fields catering inquiries, and routes or transfers calls it cannot resolve, including capturing voicemail with transcripts. It can collect card details over the phone and pass PCI-compliant payment and order data into the restaurant's point-of-sale system. Additional capabilities cited by the company include recognition of repeat callers, multilingual support, interruption handling, outbound SMS, and an upsell engine that suggests add-ons during ordering.

Orders and reservations sync natively to restaurant systems; the company lists Square, Toast, SpotOn, Clover, NCR Aloha, Olo, NCR, Otter, Stream and OpenTable among supported platforms, and claims native connections to roughly 40 POS systems in total. A web dashboard shows live calls, transcripts, orders and outcomes, allows menu, hours and business-information updates, tracks payments, earnings and revenue metrics, and identifies peak call times. For multi-location operators and franchise groups, Loman supports a shared menu with per-store overrides, local phone numbers, store-specific hours and holiday schedules, region-based routing, and analytics rolled up by location.

The company was founded in 2024 and is headquartered in Austin, Texas, serving independent operators, multi-unit groups and national brands, primarily in the United States. It reported processing millions of calls and orders in its first year of nationwide operation, with particularly strong adoption among pizza restaurants while supporting all cuisines and formats.

Founding story

Loman AI was founded in the summer of 2024 by Christian Wiens, who serves as Founder and CEO and previously co-founded the digital insurance company Getsafe.

Business model

B2B software sold to restaurant operators on a monthly subscription with no per-minute usage fees. Two published tiers are offered: Starter, covering humanlike voice answering, outbound SMS, customer inquiries, automated call transfer, automatic menu updates, a restaurant knowledge graph, up to 50 simultaneous calls, interruption handling and a customer dashboard; and Premium, adding takeout and delivery ordering, automated phone reservations, full POS integration, secure phone payments, guest memory, a dynamic upsell engine, out-of-stock menu updates and intelligent SMS updates. Custom enterprise plans with additional integrations are available on request.

Recurring monthly subscription fees, positioned as a predictable flat software cost in place of hourly phone staffing or per-minute answering-service charges; pricing is quoted as starting at $199 per month with plan pricing otherwise available on request.

Traction

The company reports serving more than 1,000 restaurants and processing millions of calls and orders in its first year of nationwide operation, with adoption spanning independents through enterprise brands. Published customer outcomes include up to 22% higher revenue or average order value, 17% lower labor cost, and 28% higher phone revenue, alongside named testimonials from operators such as Crust Pizza, Midland Pizza Co., Decheco's, EuroGyro, Vittorio's Pizza, Rose City Pizza, Nick's Place and Mamba Hospitality Group.

Latest developments

Following the August 2025 seed round, the company has continued to expand integration coverage (Square, Toast, SpotOn, Clover, Aloha, Olo, NCR, Otter, Stream and OpenTable, among about 40 POS systems), publish pricing tiers with enterprise options, and market multi-location and franchise management features such as shared menus with per-store overrides and per-location analytics. Company materials updated in March 2026 cite subscription pricing starting at $199 per month and more than 1,000 restaurant customers.