Keyfetch
1 known investors
Keyfetch operates a lost-and-found recovery service based on tagged IDs that let finders return lost items to their owners, with regional coverage across Asia, Europe, North America, and the United Kingdom.
Also known as Key Fetch
Investors · 1
Company profile
researched Aug 2026Keyfetch is an online lost-and-found retrieval service. Subscribers receive a Keyfetch Pack containing four mobile device labels, two key tags and a wallet card / bag tag, each carrying a unique 16-digit ID number. Owners register the ID number to their account along with their name, mobile number and email; coverage begins immediately on registration. When an item is lost, the owner reports the loss through their account and may leave a message for a future finder.
A finder who picks up a tagged item follows the instructions on the tag, sticker or card to keyfetch.com, enters the 16-digit ID and their email address, and is directed into a secure chat room. The owner is notified automatically and both parties exchange messages anonymously to arrange collection or drop-off, either in person or via taxi or courier services; neither side's personal details are disclosed. The company describes itself as connecting owners and finders directly with no intermediary and no phone number to call, and states that when a recovery is confirmed it sets aside a donation to charity on the finder's behalf, subject to terms and conditions. The site describes the service as police certified/police recommended and states recovery rates of up to 85%, and cites survey and independent testing as the basis for an expectation that around 90% of lost keys are returned when recovered, while noting that rates may be lower for wallets and mobile phones because those items can be monetized. There is also a separate "Keyfetch auto protect" offering referenced on the main site.
Business model
Keyfetch sells physical tag/label/card packs bundled with an access-controlled online retrieval account. Membership is a paid subscription with terms of one, three or five years; expiry reminders are sent 15 days, three days and on the day of expiration, and after expiry the system no longer recognises the member's ID number. Renewals do not automatically include a new pack, though members may request one free of charge. Free trials are offered, and damaged tags or cards are replaced with a new ID number, with a possible small processing fee at management discretion. The company also runs an affiliate programme and an "Earn" scheme.
Revenue comes from paid memberships/subscriptions tied to Keyfetch Packs, sold in one-, three- and five-year terms, with a free trial entry point and an affiliate channel.
▸Full profile — market position, technology, go-to-market, geography
Market position
Keyfetch positions itself as the only online lost-and-found service that connects owners and finders directly and anonymously in one click, without an intermediary or a call centre.
Stated points of difference are direct anonymous owner-to-finder messaging rather than a call-centre or intermediary model, protection of the owner's personal details throughout the recovery, police certification, worldwide coverage, and a charitable donation made on the finder's behalf when an item is returned.
Technology
The service relies on numbered physical identifiers (key tags, wallet card/bag tag and mobile device labels bearing a unique 16-digit ID) combined with a web-based retrieval system. Core software components are an owner account with ID registration and loss reporting, automated email notifications to both parties including read/reply prompts, and an anonymous secure chat room that mediates contact without revealing personal data. The site states it uses current encryption technology and that personal and payment details are not shared with third parties except as needed to deliver the service. Sign-in supports Facebook Connect as well as email credentials.
Go-to-market
Consumers who want to improve the chances of recovering everyday valuables such as keys, wallets, bags and mobile phones, including travellers.", "go_to_market">
Geography
The main site routes visitors to regional entry points for Asia, Europe, North America and the United Kingdom, and operates a US-specific site at us.keyfetch.com with a country selector. The company states the retrieval system works internationally, allowing recovery to be arranged anywhere in the world.
Compiled by commissioned research from 7 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
▸Research sources · 7
primary sources listed
- Keyfetchkeyfetch.com · web
7 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Keyfetch do?
- Keyfetch is a subscription online lost-and-found service that links finders of tagged valuables to owners via anonymous chat.
- Who are Keyfetch's investors?
- Keyfetch's investors include MONASHEES.