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Herald

DefunctYC W19

San Francisco, US · Founded 2019 · 2 employees · 4 known investors

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Herald collects customer feedback from communication platforms like Intercom, Front, and Slack, then analyzes and organizes it to help product and customer teams identify user problems. The platform lets teams share feedback internally, with select customers, or publicly via roadmap and changelog features.

Also known as Undertime Inc. · Midtype · Undertime · Undertime, Midtype

Enterprise SoftwareSaaSCustomer SuccessTeam CollaborationUnited States of AmericaAmerica / CanadaFully Remote

Founders & leadership· Y Combinator alumni (W19)

Herald was founded in 2019 by Nilkanth Patel and Jay Patel.

NPNilkanth Patel
Nilkanth PatelFounderuntil 2022Nilkanth Patel has a background in journalism and reporting before transitioning to software development, where he has focused on frontend and design work.
JPJay Patel
Jay PatelFounderuntil 2022Founder of Herald, which aggregates customer feedback from communication tools like Intercom, Front, and Slack and organizes it to help product and customer teams identify user problems and share feedback internally or via roadmap and changelog features.
DC
Duncan CrystalFounder
JB
Jacob BarnettFounder
MA
Matt AntoszykFounder

Investors · 4

Y Combinatorlisted by Y CombinatorSan Francisco · $500K

How we know: the Y Combinator directory · open dataset · 5k.vc investor directory · Not right? Tell us

Data Community FundreportedSan Francisco

How we know: open dataset · 5k.vc investor directory · Not right? Tell us

Sequoia CapitalreportedMenlo Park · $100K – $50M

How we know: Y Combinator's founder network · Not right? Tell us

Funding

SEC filings, press & company announcements

Source: company announcements and press reports — follow each round's link for the claim.

Related companies · 4

MerryMintMerryMint is a platform that curates online workshops and experiences for team building, allowing employees to participate remotely in activities ranging from yoga and cooking to creative projects. The company connects teams with expert guides and independent makers for virtual team-building experiences.
MioMio provides interoperability across collaboration platforms, enabling users to send messages, manage identities, share files, and initiate meetings across different systems.
UbiqUbiq provides a wireless presentation solution for conference rooms that eliminates cable management and reduces IT support overhead. The platform enables wireless projection, remote management, and calendar integration for enterprise meeting spaces.
ConvictionalConvictional provides collaboration tools designed to keep teams mission-aligned.

Companies working in the same space as Herald.

Legal entities · 1

corporate structure
Undertime Inc.

Frequently asked questions

What does Herald do?
Herald collects customer feedback from communication platforms like Intercom, Front, and Slack, then analyzes and organizes it to help product and customer teams identify user problems. The platform lets teams share feedback internally, with select customers, or publicly via roadmap and changelog features.
Who founded Herald?
Herald was founded by Nilkanth Patel, Jay Patel in 2019.
Who are Herald's investors?
Herald's investors include Lightspeed Venture Partners, Y Combinator, Data Community Fund, Sequoia Capital.
Where is Herald headquartered?
Herald is headquartered in San Francisco, US.