Fundraising Fox

HelloTech

Los Angeles, US · Founded 2014 · Delaware corporation · 8 known investors

HelloTech provides in-home and online technical support for consumer computers, printers, networking, mobile devices, and other household electronics. The company connects customers with technicians available nationwide for remote or on-site assistance.

Also known as HelloTech

Founders & leadership

HelloTech was founded in 2014 by Richard Wolpert.

RW
Richard WolpertFounder
SL
Sascha LinnExecutive
MO
Minah OhExecutive

Board

LJLen Jordan
Len Jordan𝕏Board directorVenture Partner at Madrona Venture Group

Investors · 8

Reported raises · per SEC filings

Form D private placements

$48.4M disclosed across 5 of 7 rounds · 2015–2022

$5.5MraisedJan 2023 · 27 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Greg SteinerExecutive Officer, Director
  • Len JordanDirector
  • Jason BethalaDirector
  • Seema ModyExecutive Officer
  • Richard WolpertDirector
Offering amount
$5.5M
Amount sold
$5.5M
First sale
Dec 2022
Incorporated
Corporation, Delaware
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$20MraisedJan 2019 · 1 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Sascha LinnExecutive Officer, Director
  • Richard WolpertExecutive Officer, Director
  • Len JordanDirector
  • Greg SteinerExecutive Officer, Director
Offering amount
$25M
Amount sold
$20M
First sale
Dec 2018
Incorporated
Corporation, Delaware, 2014
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$5MraisedMar 2018 · 1 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Richard WolpertExecutive Officer, Director
  • Len JordanDirector
  • Sascha LinnExecutive Officer, Director
  • Minah OhExecutive Officer, Director
Offering amount
$5M
Amount sold
$5M
First sale
Mar 2018
Incorporated
Corporation, Delaware, 2014
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$4.8MraisedAug 2016 · 19 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Sascha LinnExecutive Officer, Director
  • Minah OhExecutive Officer, Director
  • Len JordanDirector
  • Richard WolpertExecutive Officer, Director
Offering amount
$4.8M
Amount sold
$4.8M
First sale
May 2016
Incorporated
Corporation, Delaware, 2014
Federal exemptions
06b
Full filing on SEC EDGAR ↗
$13.2MraisedSep 2015 · 34 investors · Other Technology
Rule 506(b)
Officers, directors & promoters on the filing
  • Richard WolpertExecutive Officer, Director
  • Sascha LinnExecutive Officer, Director
  • Minah OhExecutive Officer, Director
  • Len JordanDirector
Offering amount
$13.6M
Amount sold
$13.2M
First sale
Sep 2015
Incorporated
Corporation, Delaware, 2014
Federal exemptions
06b
Full filing on SEC EDGAR ↗

Source: SEC EDGAR Form D. Amounts as filed; amended filings shown once at their latest values.

Company profile

researched Aug 2026

HelloTech is a Los Angeles-based technology services company that provides in-home and online support for consumer and business technology. Services span computer support, WiFi and networking, TV mounting, home theater setup, smart home device installation, mobile and tablet support, printers, and IT services. Customers book appointments online or by phone and are matched with technicians who deliver either remote or on-site assistance.

The company operates a two-sided model: alongside its consumer-facing booking service, it recruits independent technicians and handymen through a dedicated application flow that includes a background check and skills assessment. Technicians build a profile specifying which services they perform, their working area and their availability, then claim jobs offered to them locally. HelloTech also maintains a technician community site with separate support channels for community, web app, job/logistics and payment questions.

At launch the service was priced at $79 per hour and was available only in the Los Angeles area, with a commitment to deliver tech support within 24 hours of a request and a stated goal of same-day service. HelloTech also recommended and sold hardware products to customers, with Sonos among its initial product partners. The company now markets thousands of technicians nationwide.

Compiled by commissioned research from 8 cited public sources — announcements, filings, and press listed under research sources below.

Key figures

latest reported
Average technician earningsJan 2023$100
Google ratingJan 20254.7 out of 5
HelloTech Home membership price (annual billing)Jan 2025$199
HelloTech Home membership price (monthly billing)Jan 2025$19.99
HelloTech Lite membership price (annual billing)Jan 2025$49.99
Hourly service price at launchAug 2015$79
Member price for in-home servicesJan 2025$69
Shopper Approved ratingJan 20254.8 out of 5
Yelp brand ratingJan 20253.8 out of 5 across 9 reviews
Yelp rating (company plans page)Jan 20254.5 out of 5

Company-reported or press-reported figures, each dated to when it was claimed — not independently audited.

Competitors · 1

by search overlap

Companies competing with HelloTech for the same Google search keywords, organic and paid, via search-intersection analysis.

Timeline · 3

launches, deals, and filings
Aug 2015
HelloTech reported closing $10M Series A led by Madrona Venture Group

TechCrunch reported that HelloTech was in the final stages of raising $10 million in Series A funding led by Madrona Venture Group, with existing investors participating. The company had previously raised $4.5 million in seed funding from investors including Accel, Amplify, CrossCut Ventures and Upfront Ventures.

$10M source ↗

Aug 2015
Product partnership with Sonos

HelloTech recommended and sold products to its customers, with Sonos named among its initial partners.

source ↗

May 2015
HelloTech service goes live in Los Angeles after private beta

Following a period of private beta testing, HelloTech launched publicly roughly three months before August 2015, offering in-home tech support in the Los Angeles area at $79 per hour with a commitment to service within 24 hours.

source ↗

Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.

Legal entities · 1

corporate structure
HelloTechDelaware

Research sources · 8

primary sources listed

8 public sources were cited for this profile; the first-party ones are listed here.

Frequently asked questions

What does HelloTech do?
HelloTech offers in-home and online tech support and smart home installation through a nationwide network of technicians.
Who founded HelloTech?
HelloTech was founded by Richard Wolpert in 2014.
Who are HelloTech's investors?
HelloTech's investors include Amplify.LA, Crosscut Ventures, Expansion Venture Capital, Karlin Ventures, Kindred Ventures, Madrona Venture Group, Upfront Ventures, Wonder Ventures.
How much funding has HelloTech raised?
HelloTech has disclosed $48.4M raised across 5 of its 7 known rounds.
Where is HelloTech headquartered?
HelloTech is headquartered in Los Angeles, US.