Haven Connect

Haven Connect is a B2B software-as-a-service company serving the affordable housing sector. Its platform connects affordable housing property managers with low-income applicants, allowing managers to accept housing applications online and administer their waitlists through a single system. Product areas described by the company include waitlist management, document collection and automated waiting list updates.

For applicants, Haven Connect runs a portal where users can search listings of open affordable housing waitlists by state, create an account and complete an application, then reuse and auto-fill their information across additional applications and waitlists. Each year the property manager contacts applicants to refresh their details; responding preserves the applicant's position on the list. The company states explicitly that it is not a property manager but the software provider powering property managers, and that applicants must contact individual property managers for status updates and eligibility review of income and assets before move-in.

The company describes its team as entrepreneurs, investment professionals and technologists focused on automating affordable housing management, and contrasts its single-purpose focus with legacy providers offering broader feature sets.

Business model

Haven Connect operates as a business-to-business SaaS provider, selling its waitlist management, online document collection and automated list update software to affordable housing property managers, while offering a free applicant-facing portal where low-income households create an account, browse open waitlists and submit and maintain applications. The company positions the software as a way for property managers to fill vacancies faster and reduce the administrative time and cost of maintaining waitlists.

Revenue comes from software sold to affordable housing property managers; the applicant-facing portal for finding and applying to waitlists is presented as free to housing seekers.

Traction

Company-reported figures cite approximately 275,000 applications completed, more than 100 properties served, 12,000 units, and stated savings of about $15,000 per property per year in time and money. External startup job-board profiles list the company at seed stage with 1-10 employees.