FlexPoint

FlexPoint provides a payments and accounts-receivable platform aimed at managed service providers (MSPs), covering the full billing cycle across five stages it describes as sync, send, collect, process and reconcile. The platform synchronizes invoices, payments, deposits and customer records between a customer's professional services automation (PSA) and accounting systems, sends invoices, statements and automated past-due reminders on a schedule using custom email templates sent from the customer's own domain, and tracks invoice opens, clicks and views.

Collections are handled through branded client portals and AutoPay rules, with built-in payment processing supporting ACH, credit card and flexible financing options, Same-Day ACH, and compliant surcharging intended to offset credit card fees. A reconciliation module automatically matches both payments and deposits across PSA and accounting tools to speed month-end close. The company has also released "AR Agents," described as agents that autonomously monitor late invoices, carry out follow-up and surface items requiring attention. Supporting materials include an ACH-versus-credit-card savings calculator, MSP-focused buyer's guides, webinars and datasheets.

Business model

FlexPoint sells a software platform to businesses, primarily MSPs, and embeds payment processing for ACH, credit card and financing transactions within that platform.

Traction

The website states the platform is trusted by more than 40,000 businesses and cites customer outcomes including a 30% boost in operational efficiency, $15,000 saved in credit card fees, 5x faster payment processing, 10 hours per week saved on manual entry, 65% fewer overdue payments and a 75% reduction in back-office workload.

Latest developments

FlexPoint has made AR Agents generally available, adding autonomous monitoring and follow-up on late invoices to its accounts-receivable workflow.