Ex Em
Founded 2001 · 119 employees on LinkedIn · 1 known investors
EXEM provides IT operations management software and consulting, including database performance monitoring, end-to-end transaction and application performance management, big data (Hadoop) system operation, and AI-based automated diagnostics and failure prediction. Serving over 1,000 enterprise customers across on-premise, cloud, and hybrid environments.
Also known as EXEM · 엑셈
Investors · 1
Company profile
researched Aug 2026EXEM (ex-em.com) develops software for monitoring and managing enterprise IT performance, positioning its offerings as a single platform with configurable dashboards. The product portfolio spans database performance management, with automatic detection of performance degradation and selective display of relevant DB indicators; end-to-end application transaction management covering individual transaction flow through system topology; an all-in-one integrated IT performance management layer intended to relate IT data to business context; AIOps for continuous monitoring, automated diagnosis of applications, instances and infrastructure, and failure prediction; big data operations covering Hadoop ecosystem build-out, operation and technical support with resource and service management views; and an LLMOps platform for operating generative AI on enterprise data, including LLM deployment, data vectorization and agent creation within on-premise and closed-network environments.
Alongside software, EXEM sells IT consulting services organized as performance diagnostics: combined WAS-DB performance diagnosis using performance data to propose application improvements, Java application performance diagnosis based on a specialist methodology, database performance diagnosis with premium monitoring, big data diagnostics covering data preprocessing and analytical modeling, and cloud performance diagnosis focused on workload and resource management efficiency.
Business model
EXEM licenses IT operations and performance management software products and sells accompanying consulting and technical support engagements, with prospective customers directed to request implementation proposals and pricing through the company's sales inquiry channel.
Traction
The website cites approximately 1,000 customer organizations and publishes reference cases including standardized database performance management across a manufacturer's DB servers, monitoring of MSA-based multi-cloud platforms at a card company, integrated performance monitoring and incident control on AWS at an insurer, hybrid on-premise/cloud monitoring of multiple commercial and open-source RDBMS at a manufacturer, advanced monitoring of Oracle RAC environments including global lock and inter-node load-balancing issues at a bank, single-platform management of heterogeneous DBMS integrated with APM at a distributor, end-to-end monitoring of custom Java daemons across global factory lines at a steel producer, and integrated monitoring of 123 systems on Naver Cloud Platform for a public agency.
Latest developments
The current product line-up includes an LLMOps platform for operating enterprise-data-based generative AI on-premise, covering LLM deployment, vectorization of data and creation of agents in closed-network environments.
▸Full profile — market position, technology, go-to-market, geography
Market position
The company presents itself as an established integrated IT performance management vendor, citing roughly 1,000 customer organizations as evidence of its technical track record.
Technology
The platform ingests IT operational data across applications, database instances and infrastructure and presents it through configurable dashboards. Capabilities described include automated detection of database performance degradation, transaction-level tracing extended to system topology mapping, AI-based automated diagnosis and failure prediction, Hadoop ecosystem visualization for resource and service management, and an LLMOps stack supporting LLM deployment, data vectorization and agent creation in closed-network on-premise environments.
Go-to-market
Direct enterprise sales supported by product demonstration material and video guides on the company site, consulting-led performance diagnosis engagements, and customer reference stories used to address industry-specific use cases.
Large enterprises and public-sector organizations operating complex IT estates, with referenced deployments in electronics and other manufacturing, steel, banking, credit card, insurance, retail/distribution and government agencies.
Geography
Site content is published in Korean, indicating a Korea-centred customer base, with referenced deployments extending to customers' global service systems and overseas factory lines.
Compiled by commissioned research from 2 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
▸Research sources · 2
primary sources listed
- Ex Emex-em.com · web
2 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Ex Em do?
- EXEM is a Korean IT operations vendor offering database, application, big data, AIOps and LLMOps performance management.
- Who are Ex Em's investors?
- Ex Em's investors include Atinum Investment Co. Ltd..