Fundraising FoxEvaluAgent
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EvaluAgent provides a contact centre quality assurance platform that automatically scores, analyses, and improves customer interactions handled by both human and AI agents. It offers automated QA, AI coaching, and AI agent observability for contact centre teams, integrating with common CCaaS, CRM, and AI agent providers.
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Frequently asked questions
- What does EvaluAgent do?
- EvaluAgent provides a contact centre quality assurance platform that automatically scores, analyses, and improves customer interactions handled by both human and AI agents. It offers automated QA, AI coaching, and AI agent observability for contact centre teams, integrating with common CCaaS, CRM, and AI agent providers.
- Who are EvaluAgent's investors?
- EvaluAgent's investors include PeakSpan Capital Partners.