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Empower
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Empower Delivery provides a timing and coordination software engine designed to optimize omnichannel operations for restaurant brands, enabling efficient order management and fulfillment across digital and in-person channels.
Also known as Empower Delivery
Founders & leadership
Investors · 9
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Company profile
researched Aug 2026Empower Delivery, founded in 2022, develops software for restaurants with significant delivery volume, with the stated aim of getting the right product to the right person at the right time. At its core the product is described as a timing and coordination engine that sequences preparation and handoff so orders arrive on time across channels.
The company makes its technology available to other businesses through licensing. Its founder, Meredith Sandland, announced that she joined Starbucks as EVP, Chief Coffeehouse Development Officer, and that Starbucks licensed the Empower Delivery software and hired the Empower Delivery team, including Dan McFadden, Chris Pfeiffer, David Baldwin, Kristopher Chambers, Lisa Sangiorgio and Nakul Deo. That team's work at Starbucks is directed at streamlining omnichannel operations, improving order-to-handoff speed in the cafe and drive-thru, and supporting on-time delivery of app orders.
Founding story
The company was founded in 2022 by Meredith Sandland to help high-delivery restaurants get the right product to the right people at the right time.
Business model
Empower Delivery licenses its delivery timing and coordination software to restaurant businesses; the company's site invites prospective licensees to make contact.
Latest developments
Founder Meredith Sandland joined Starbucks as EVP, Chief Coffeehouse Development Officer. Starbucks licensed the Empower Delivery software and hired the Empower Delivery team, whose focus at Starbucks is streamlining omnichannel operations, improving order-to-handoff speed in the cafe and drive-thru, and on-time fulfillment of app orders.
▸Full profile — market position, technology, go-to-market
Market position
Positioned as a provider of operational timing software for restaurant brands adapting to the volume and complexity created by digital and app-based ordering.
Technology
A timing and coordination engine that sequences restaurant order production and handoff so that orders reach the correct customer at the intended time, applied across digital ordering, cafe and drive-thru channels.
Go-to-market
Direct licensing of the technology to restaurant operators, solicited through inbound contact on the company website.
Restaurant brands with high delivery and digital order volume, including large chains facing the operational impact of app-driven sales.
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Related companies · 1
Companies working in the same space as Empower.
Timeline · 2
launches, deals, and filingsEmpower Delivery founder Meredith Sandland announced she joined Starbucks as EVP, Chief Coffeehouse Development Officer.
Starbucks licensed the Empower Delivery software and hired the Empower Delivery team (Dan McFadden, Chris Pfeiffer, David Baldwin, Kristopher Chambers, Lisa Sangiorgio, Nakul Deo) to work on streamlining Starbucks omnichannel operations, order-to-handoff speed in the cafe and drive-thru, and on-time app orders.
Dated company events from announcements, filings, and press; legal rows summarize public dockets and regulator releases.
▸Research sources · 1
primary sources listed
- Empowerempower.delivery · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does Empower do?
- Empower Delivery builds a timing and coordination software engine for high-delivery restaurant operations.
- Who are Empower's investors?
- Empower's investors include High Alpha, Allos Ventures, CapitalG, Fidelity Investments, Index Ventures, Innovation Endeavors, Knollwood Investment Advisory, Lightspeed Venture Partners and 1 more.