DotDot
New Taipei City, TW · 1 known investors
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快一點 (QuickClick) provides an AI-powered ordering and point-of-sale system for restaurants and food-service businesses, enabling online ordering via LINE, cloud-based order intake, and sales reporting with data analytics. It targets restaurant owners—including small eateries, dine-in restaurants, and chain brands—to reduce operating costs and increase repeat orders.
Also known as DotDot Inc. · QuickClick · 快一點 · 點點全球股份有限公司
Investors · 1
Company profile
researched Aug 2026點點全球股份有限公司 (DotDot Inc.) is a Taiwan-based company providing one-stop O2O solutions for food service, retail, hotels and shopping malls. Its main product is QuickClick (快一點), an AI-oriented smart food-service platform that lets restaurants take orders online through LINE, web ordering pages and QR-code scanning at the table, with cloud-based automatic order intake and printing.
The platform consolidates orders from LINE, web ordering and third-party delivery marketplaces such as Uber Eats and Foodpanda into a single 24-hour cloud intake flow, and adds cloud reporting, revenue and sales dashboards accessible from the LINE@ back office, big-data analysis of consumer preferences, membership/CRM and customer data platform functions, marketing automation and re-marketing, and an AI-based third-party logistics (GIT smart real-time delivery) service. The company also presents point-of-sale and payment hardware options for merchants, including a V3 MIX terminal (10.1" 1280x800 screen, 246x231x73mm, 710g, dock with charging, 3x USB Type A, RJ11 and RJ45, contactless and QR-code payment), the Samsung Galaxy Tab Active5 Pro 5G (10.1" TFT LCD, 683g, IP68 rating, MIL-STD-810H tested, contactless and QR payment) and the MobiGo 2+ handheld (Android 12, 3500 mAh battery, 200g, contactless and QR payment).
Business model
Software-as-a-service for restaurants and other retail-type venues, combining an ordering and channel-management platform with membership/CRM and marketing automation modules, alongside associated point-of-sale and payment terminal hardware. Merchant messaging emphasises building an owned online ordering brand as an alternative to paying commissions on third-party delivery platforms.
Traction
Company materials state that QuickClick has helped more than 10,000 restaurant outlets in Taiwan digitise, and cite merchant outcomes of about 25% lower operating costs, 10% new orders and 30% higher repeat purchases; one case study describes a chain brand tripling repeat-purchase rates and an eatery shifting 80% of phone orders to LINE ordering.", "go_to_market">Direct merchant acquisition through its website with lead-capture forms and consultation requests, product demonstrations of the LINE ordering flow, case studies across small eateries, dine-in restaurants and chain brands, and a partner network.
Latest developments
The company is listed as a participant team in an MTC accelerator programme profile maintained by STIPC, presenting its online ordering system, channel integration and F&B CRM technologies.
▸Full profile — market position, technology, go-to-market, geography
Market position
Describes itself as operating Taiwan's largest AI smart food-service platform and as the leading food-ordering SaaS in Taiwan, having supported the digital upgrade of more than 10,000 food-service outlets.
Technology
Online ordering system, omnichannel management integrating LINE, web ordering and delivery marketplaces, cloud order intake and reporting, membership CRM and customer data platform, marketing automation, big-data analytics, and AI-based third-party logistics dispatch (GIT real-time logistics).
Go-to-market
Restaurant and food-service operators in Taiwan, from small eateries and breakfast shops to dine-in restaurants and chain brands; the company also states its O2O solutions address retail, hotel and shopping-mall operators. Cited customer examples include the eatery 享味食堂, the dine-in restaurant 忠青商行 and the chain brand 德克士炸雞.
Geography
Taiwan.
Compiled by commissioned research from 5 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
▸Research sources · 5
primary sources listed
- DotDotquickclick.cc · web
5 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does DotDot do?
- Taiwanese O2O software company operating QuickClick, a LINE-based online ordering, channel management and CRM platform for restaurants.
- Who are DotDot's investors?
- DotDot's investors include AppWorks Ventures.
- Where is DotDot headquartered?
- DotDot is headquartered in New Taipei City, TW.