DocStation

DocStation operates a software platform that lets pharmacies bill medical insurance for clinical services delivered beyond prescription dispensing, including vaccinations, consultations, point-of-care testing, medication therapy management and durable medical equipment. The product combines patient records, medical claim processing, scheduling, two-way messaging, workflow automation and analytics in a single system, so that data entered in one module is available in the others without duplicate entry.

Billing capabilities include claim templates (fixed, product, and time/complexity based), custom fee schedules, eligibility checks and pre-submission validation, per-line NDCs, modifiers and place-of-service coding, automated claim scrubbing, adjudication tracking, denial management and resubmission workflows. Scheduling supports public booking links, provider and location availability and automated reminders; analytics cover revenue and remittance tracking, custom dashboards, patient reporting and staff productivity. The company also positions itself as providing education to pharmacies on payer contracts, billing requirements and claim workflows alongside the software.

The platform integrates with pharmacy management systems including PioneerRx, Liberty and DRX as well as CSV export, and connects to multiple clearinghouses, Medicare and Medicaid, state immunization registries and CPESN eCare Plans. Security and compliance claims include HIPAA compliance, SOC 2 Type II certification, TLS 1.2/1.3 encryption, 24/7 monitoring, multi-factor authentication and single sign-on with just-in-time provisioning.

Founding story

DocStation was founded in 2017 by Samm Anderegg, a pharmacist and healthcare consultant who moved into healthcare administration after residency training and became frustrated with the underutilization of pharmacists as a clinical resource, and Josh Matz, a software engineer with a decade of startup experience who had worked as a Lead Software Engineer and Architecture Team member at InVision. The two met in Austin and planned a platform to enable pharmacists to act as healthcare providers and be paid for clinical work. Anderegg serves as CEO and Matz as CTO.

Business model

DocStation sells a subscription-style software platform to pharmacies that enables them to document, schedule and bill clinical services to medical payers, and it also works with health plans to administer value-based clinical programs through pharmacy networks, with plans paying pharmacists through value-based incentives configured in the platform.

Revenue is tied to software provided to pharmacies for medical billing and clinical operations, alongside health plan-sponsored clinical programs administered through the platform.

Traction

Reported metrics include 500+ active pharmacies, more than 4 million patient profiles, over $30 million paid to pharmacies in clinical revenue, coverage in all 50 states, and connections to 1,000+ health plans and 3,000+ payers. At the time of the 2021 seed round, over 500 pharmacies serving about half a million patients used the platform and five health plan partnerships were in place.

Latest developments

Current company materials describe nationwide coverage across 50 states, more than 4 million patient profiles, over $30 million paid to pharmacies, SOC 2 Type II certification, and a platform spanning patient records, billing, scheduling, messaging, analytics and claim automation.