Craftable

Craftable provides cloud-based back-office software for hospitality operators, including full-service and limited-service restaurants, bars, hotels, resorts, casinos and food-and-entertainment concepts. The platform brings purchasing, receiving, inventory, recipe costing, accounts payable and financial reporting into a single system intended to replace spreadsheets, email-based ordering and manual invoice processing. Modules include intelligent ordering (consolidating vendor orders and flagging price discrepancies), inventory and recipe management (live stock visibility across departments and locations, barcode scanning via mobile app, transfers, plate costing against live vendor pricing, theoretical-versus-actual COGS tracking and menu engineering), AP automation (AI invoice capture, three-way matching to purchase orders, discrepancy flagging and approval routing) and dashboards covering food cost, labor and purchasing data.

Product components referenced by the company include Operator AI, Invoice AI and Crafti, along with Director, Books, Commissary, Analytics, Payments and Logbook areas documented in its learning center. Craftable also markets the Foodager and Bevager management systems for food and beverage operations. Mobile applications are offered for iOS and Android in two forms: a full-functionality Craftable app and an inventory-only app that supports barcode scanning for audits.

The company states it is SOC 2 compliant and SSO-ready, with more than 1,000 POS, EDI and API integrations; a third-party supplier profile cites over 60 live POS integrations and 5,000 supplier connections. Accounting integrations named in its documentation include QuickBooks Online and QuickBooks Desktop, and a customer case study references integration with M3.

Business model

Craftable sells subscription-based software to hospitality operators; its help center documents subscription tiers and implementation and training services. The platform is deployed across multi-unit restaurant groups, hotels and entertainment concepts, with buying centers spanning operations, finance, technology and accounting teams.

Traction

The company cites more than 10,000 operators over more than 10 years on its website, while a supplier profile cites more than 80,000 operators, over 60 live POS integrations and 5,000 supplier connections, with billions in annual transaction volume processed and more than $2 billion in annual customer savings. Reported customer outcomes include bartaco saving over $30,000 in food costs weekly with a 50% reduction in food cost variance, Jim's Steakout saving $500,000 in food costs and 640 labor hours in one year, Hôtel Swexan cutting inventory time 80%, The Adelphi Hotel saving 78 hours annually on AP, and Sugarfire Smokehouse lowering food costs 4.5%. Typical results are stated as 5% lower cost of goods, 50% less inventory time and 30% improvement on rogue spend.