ConnectedFresh

ConnectedFresh operates an IoT-powered monitoring platform for food service and cold chain operations. Wireless sensors track temperature, humidity, door open/close status, energy consumption, water leaks, air quality, vibration, occupancy, water flow and water quality, feeding a cloud platform that evaluates readings against customer-defined thresholds, issues real-time alerts and generates audit-ready compliance logs. The company describes 14 sensor types supporting more than 25 solutions across six categories: food safety, worker safety, equipment and facility, waste and fill management, access and space, and specialty use cases. Named solutions include cool-down logging, temperature monitoring, energy monitoring, door and access monitoring, reverse-osmosis and water monitoring, worker safety, wine storage and fully custom multi-sensor configurations.

The deployment model is designed around minimal installation: sensors arrive pre-configured, connect over LoRaWAN to a gateway that uplinks by ethernet or cellular, and require no customer Wi-Fi or software installation. The company states setup takes roughly 15 minutes per location and that sensor batteries last 5-10 years. Alerts are delivered by SMS, email, Slack and voice with escalation rules, and events can be routed to HACCP logs, dashboards, work orders and external systems via API and webhooks. Standard offerings include white-glove onboarding, a managed service covering sensor replacement, and historical reporting.

ConnectedFresh markets across quick-service and full-service restaurants, grocery, convenience stores, hospitality (hotels, airports, stadiums, cruise lines), warehousing and cold storage, food production, healthcare and pharmacy, education and campus dining, and other facility monitoring uses such as server rooms and transit.

Founding story

Co-founders Jake Simon and Tushar Agrawal met at Deloitte Consulting, where they worked in the firm's IoT practice designing and deploying industrial IoT systems for Fortune 100 manufacturers, connecting to PLCs and production lines for predictive and preventive maintenance. The company states the work was impactful but expensive and complex. The founding trigger was a costly cooler malfunction at a produce warehouse owned by the father of a close friend: the core problem was the delay in detecting the fault, which caused significant food waste and service disruption. The founders concluded the same operational intelligence used in factories could be applied to food service with simpler, off-the-shelf sensors, with the differentiating value in the data platform rather than the hardware. ConnectedFresh was founded in 2019 after helping that first produce warehouse move from reactive to proactive operations.

Business model

ConnectedFresh sells a sensor-plus-software monitoring service to food service and cold chain operators. Hardware is sourced rather than manufactured in-house, and is bundled with a cloud platform, alerting, compliance reporting, white-glove onboarding and a managed service that includes sensor replacement and support. The company positions the platform as integration-first, connecting to tools operators already use via API, webhooks and partner integrations.

Traction

The company reports thousands of deployed sensors generating millions of data points and customers across major restaurant chains. Published customer outcomes include more than $40,000 in annual savings at a single Chick-fil-A location (over $80,000 to date), 1,000+ labor hours saved annually at Luna Grill, $60,000 in potential product loss prevented within three weeks at a grocery warehouse, and $30,000 in potential product loss saved at an airport concessions operator. The company cites customer-reported ROI above 370% with average payback under six months.

Latest developments

In June 2025 the company issued a press release with AWS on connected kitchen efficiency, followed by an AWS-related video published in January 2026. In October 2025 it announced support for automated printing with Star Micronics printers, and in April 2026 the two companies announced an integration linking IoT food safety data with cloud-based label printing for compliance documentation and traceability. The company continued publishing food safety compliance guidance, including HACCP and cooling log resources dated July 2026.