Collbox

CollBox provides an accounts-receivable follow-up service aimed at law firms that bill hourly or in installments rather than taking payment upfront or on contingency. The company assigns each client a dedicated receivables specialist who takes over reminder emails and phone calls to past-due clients, using a stated approach designed to preserve the firm's relationships with its own clients and to avoid escalation to a collection agency or litigation.

The service combines one-time clean-up of aged bills with ongoing follow-up on new past-due balances. CollBox connects directly to a firm's billing or practice management system, and all calls, emails and updates are logged inside CollBox so the firm can see how and how often its clients were contacted through a dashboard. Onboarding includes a survey and a live session with the assigned specialist, after which the outreach approach is tailored to the firm; firms whose books need cleanup can be referred to third-party experts in CollBox's network for systems and process audits. Where invoices require escalation, CollBox offers to match the firm with a collection agency, and it also markets a partner track for organizations that serve law firm clients.

Business model

CollBox sells subscription plans to law firms, offered as one-time past-due clean-up engagements, ongoing receivables support, or both. Firms select a plan, meet a dedicated expert, and launch within one to two weeks. The company states that clients keep 100% of payments collected and retain their existing billing tools.

Paid plans/subscriptions for past-due clean-up and ongoing receivables follow-up, with clients retaining the full amount of payments collected.

Traction

CollBox states it has recovered more than $100 million for law firms of varying sizes and improved clients' time to get paid by an average of 40%. The website features client testimonials and references recognition within the legal industry.