ClearGrid
2 known investors
ClearGrid is an AI-powered platform that transforms operational data into automated workflows and actionable insights for financial services institutions. The platform serves banks, BNPL providers, lenders, and telecom operators across the GCC region with solutions for customer engagement, risk management, case management, and operational visibility.
Also known as ClearGrid
Investors · 2
Company profile
researched Aug 2026ClearGrid provides an AI-based platform for consumer debt collections and recovery operations. The system ingests, cleans and structures borrower data in real time, segments and prioritises accounts by behaviour and risk, and orchestrates outreach across voice, WhatsApp, SMS, email and in-app channels. Resolution workflows include automated reminders, tailored repayment options and settlement flows, with performance tracking on results, days-past-due (DPD) movement and strategy effectiveness, and models that are retrained across portfolio cycles.
The platform is organised into three products. Command is described as an AI collection engine covering engagement automation, segmentation, risk scoring and workflow decisioning through predictive models and behaviour-based logic in a single control panel. Allocate digitises third-party recovery operations with agency performance benchmarking, automated assignment rules, borrower activity trails and audit-ready reporting. Securitize addresses late-stage and structured credit needs, including back-up servicing, data trustee functions, non-performing loan (NPL) risk strategies, forward flows and structured financing workflows. Supporting capabilities include a secure admin panel with roles, approvals and audit controls, workflow automation, real-time portfolio and DPD visibility, unified borrower trails covering calls, messages, actions and promise-to-pay events, and generative voice agents intended to improve right-party-contact accuracy.
Business model
ClearGrid sells software to institutional lenders and creditors that manage collections in-house or through third-party agencies, offering platform modules for in-house collection operations (Command), agency management (Allocate) and structured credit/servicing support (Securitize) [0].
Traction
The company states results across its deployments of a 38% increase in collections, 2x faster resolution time, 60% higher engagement rates and a 4.8 borrower satisfaction score, and says the platform is used by banks, BNPL providers, telecom operators, digital lenders and SMEs in the GCC [0].
▸Full profile — market position, technology, go-to-market, geography
Market position
Positions itself as a modern, AI-driven alternative to traditional collections operations for GCC financial institutions, spanning early-stage customer engagement through late-stage and structured credit servicing [0].
Technology
The platform combines real-time data ingestion and structuring pipelines, AI classification of borrowers by behaviour and risk, predictive risk scoring and workflow decisioning, generative AI voice agents, and omni-channel messaging orchestration, with models updated on a continuous learning loop across portfolio cycles. It runs on UAE-hosted cloud infrastructure and cites ISO 27001:2022, SOC 2 and Saudi Arabia PDPL, end-to-end encryption, role-based access control, data residency compliance, structured audit trails and secure ingestion pipelines [0].
Go-to-market
Direct enterprise sales via demo requests on the company website, positioned around modernising collections for financial institutions [0].
Banks, BNPL providers, telecom operators, digital lenders and SMEs [0].
Geography
Operations are focused on the GCC region, with cloud infrastructure hosted in the UAE and compliance with Saudi Arabia's PDPL [0].
Compiled by commissioned research from 1 cited public sources — announcements, filings, and press listed under research sources below.
Key figures
latest reportedCompany-reported or press-reported figures, each dated to when it was claimed — not independently audited.
▸Research sources · 1
primary sources listed
- ClearGrid Venture Investmentscleargrid.ai · web
1 public sources were cited for this profile; the first-party ones are listed here.
Frequently asked questions
- What does ClearGrid do?
- ClearGrid is an AI-powered debt collections and recovery platform for lenders and financial institutions in the GCC.
- Who are ClearGrid's investors?
- ClearGrid's investors include Annex Investments, Protagonist.