Circuit

Circuit, operating under the Spoke brand at getcircuit.com, builds last-mile delivery software for three user groups: individual delivery drivers, courier companies with driver teams, and retailers that need delivery services. Its product line comprises Route Planner, a mobile app for drivers to upload stops, optimize routes, navigate and complete deliveries; Dispatch, a web dashboard plus driver app for planning multi-driver routes, tracking progress and collecting proof of delivery; and Connect, which lets retailers find local couriers, manage orders and track deliveries.

Route Planner runs on iOS and Android and is compatible with Android Auto and CarPlay. Stops can be added by search, spreadsheet import, camera scanning of an address manifest, or voice. The app optimizes stop order in one click, supports mid-route stop edits and re-optimization, clustering, urgent stops, start/end stop pinning, custom stop properties and notes, arrival time windows, vehicle load ordering, stop reference IDs, and multiple interface languages. Navigation is built on Google Maps, with options to hand off to Apple Maps, Waze, HERE WeGo or Sygic. Routes saved to the device work offline, though live traffic and map updates require connectivity. Dispatch adds live driver and package tracking, dynamic recipient updates, proof of delivery and client delivery updates for larger teams.

The company publishes a public HTTP API (v1) for programmatic access to Dispatch resources, including plans, stops, unassigned stops, live plans and stops, drivers, depots, routes, operations, team custom stop properties and members, with endpoints for optimizing and distributing plans and batch imports. Authentication uses an API key generated in Dispatch settings, passed via HTTP Basic or Bearer authorization; requests and responses are JSON, and a migration guide documents changes from version 0.2b to v1.

Business model

Circuit sells software subscriptions for delivery route planning and delivery management. The driver-facing Route Planner is distributed through the Apple App Store and Google Play on a self-serve monthly subscription with a free tier, while the Dispatch product for courier companies is sold to businesses with a free trial, a sales-assisted demo path and dedicated customer support. Connect positions the company between retailers and local courier services for order placement and tracking.

Recurring monthly subscriptions. In the United States, Route Planner is offered as a Free plan ($0/month, up to 10 stops per route), a Lite plan ($9.99/month) and a Standard plan ($19.99/month), both paid tiers including unlimited stops, route optimization, built-in Google navigation, spreadsheet import, stops added by voice or camera, arrival time windows and package locating. Subscriptions purchased in-app renew monthly through iTunes or Google Play accounts, are charged 14 days after purchase following a 14-day free trial, and can be cancelled at any time without a contract or penalty.

Traction

The company's site reports over 10 million downloads of its driver app, more than 1.5 billion deliveries per year and more than 2 million hours saved daily.