Charta Health

Charta Health develops an AI-based chart review platform that analyzes clinical documentation before claims are billed, aiming to connect clinical notes to accurate coding and billing. The system connects directly to a customer's EHR to pull charts without manual uploads; when a provider closes a note, Charta identifies the encounter type and runs analysis modules for that note type, checking coding completeness, documentation sufficiency and evaluation-and-management (E/M) leveling. Detected errors can be handled by direct autocorrect in the EHR, automated notes sent back to providers, or queuing charts for human review. Customers receive dashboards tracking revenue capture, clinical quality measures and documentation metrics.

The product is organized around five capability areas: autonomous coding, revenue discovery, payer compliance, clinical quality and risk adjustment. It is positioned for multiple internal buyers — revenue cycle, clinical leadership, compliance, operations, executive and quality teams — and is marketed to provider organizations, health systems, payers, MSOs and other healthcare stakeholders. According to Fierce Healthcare, the technology is most applicable to high-volume, low-reimbursement specialties such as primary care, urgent care and behavioral health, as well as home health, where documentation volume and billing complexity are high.

The company frames the market opportunity around an estimated $300 billion in annual U.S. losses from billing errors, undercoding and preventable claim denials, alongside margin pressure, workforce shortages and regulatory scrutiny at provider organizations.

Founding story

Charta Health was founded by Justin Liu (CEO) and Scott Morris (CTO), engineers who previously launched Rockset, which was acquired by OpenAI. After identifying healthcare administration as a domain burdened by legacy technology, fragmented data and administrative overhead, the pair spent a year studying the industry, interviewing more than 100 healthcare leaders about revenue cycle pain points, and obtained Certified Professional Coder credentials themselves before building the product.

Business model

B2B software sold to healthcare provider organizations, health systems, payers and MSOs. Each deployment is customized: a dedicated Charta AI engineer configures EHR access, builds workflows mirroring the customer's existing processes, and continues to adjust the configuration post-implementation as payer, CMS and state rules change. Specific pricing terms are not disclosed in the sources.

Not disclosed in the available sources; the company markets the platform as a service delivered on top of customer EHR integrations, with value framed as revenue uplift and cost per chart reviewed relative to manual review.

Traction

As of July 2025 the company reported roughly 100 healthcare organizations as customers across 43 states. Customer-reported outcomes include an average up-to-15.2% increase in RVUs per patient translating to an 11% revenue increase; a 25%+ reduction in clinical management workflow duties across 19 clinical managers and an estimated 10,000 hours saved annually at KidsCare Home Health; and 90% increases in pre-bill chart review coverage cited by Third Eye Health and Family Care Center.

Latest developments

On July 22, 2025 Charta announced a $22M Series A led by Bain Capital Ventures with Madrona, SV Angel, Refract Ventures and South Park Commons participating. The company said the capital will fund product development, engineering and go-to-market hiring, and additional enterprise integrations with providers and payers. It is actively recruiting for engineering, product and go-to-market roles across its San Francisco and New York offices.